Hays Travel Bury - Bury

Address: 7 Central St, The Rock, Bury BL9 0JN, United Kingdom.
Phone: 1614645568.
Website: haystravel.co.uk.
Specialties: Travel agency, Currency exchange service.
Other points of interest: Wheelchair accessible entrance.
Opinions: This company has 38 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Hays Travel Bury

Hays Travel Bury is a well-known and helpful travel agency located in Bury, United Kingdom. The agency is situated at Address: 7 Central St, The Rock, Bury BL9 0JN, United Kingdom. It is conveniently accessible by phone at Phone: 161464556

Reviews of Hays Travel Bury

Hays Travel Bury - Bury
Ada staszak
5/5

I walked in to the store so upset due to what happened with my other holiday and Louise really did turn our day around and sorted us a nice holiday and made sure everything was double checked before I left! What seemed like 24 hours of a nightmare after our holiday getting cancelled…Louise made mine and my children’s day and we are going on holiday after all! Thank you so much we are so grateful !!

Hays Travel Bury - Bury
Ellie O'Donoghue
1/5

I am absolutely disgusted with the level of customer service from this shop.
The staff members are absolutely incapable of doing their jobs correctly and tell lies to customers to try and cover their tracks when they have made an error.
I have paid over £7000 for this holiday and their service was absolutely appalling. They made countless errors with our booking and would not accept responsibility when challenged.
I have dealt with 4 members of staff and every single of them have lied, and made mistakes which they will not take accountability for!
I do not recommend to book your holiday with Hays travel, I specifically booked with a travel agent for peace of mind that my holiday would be booked and taken care of with no issues, and I’ve experienced nothing but issues.
Never again would I use this company 1 star rating is even too much for them.

Hays Travel Bury - Bury
R Thomson
5/5

Popped into the branch and wanted some info on long haul summer destinations. Staff super friendly but not pushy. Answered my questions and suggested some destinations which met my requirements. Nothing was too much trouble and staff were very attentive. So pleased with my experience. Will be back!

Hays Travel Bury - Bury
Karen Dutton
5/5

Booked our holiday at Bury branch with Michael. He was so lovely, helpful and enthusiastic. The best experience if booking a holiday ever

Hays Travel Bury - Bury
Mrs Suzanne
5/5

Fantastic staff, very helpful and knowledgeable. Booked with Hays Travel before and always keep you up-to-date with any information. Always finds the best deals for myself and family. Would definitely recommend.

Hays Travel Bury - Bury
Elaine Richardson
1/5

Myself and my partner visited & have to say we won't be going back . We waited over 10 mins to be seen and when the young lady did come out to us she was uninterested in giving us information she was more interested in booking our holiday very poor. Going to book online instead ? have to say in the past things were different they fell over themselves to give you as much info as they could . Poor .

Hays Travel Bury - Bury
Simon Johnston
5/5

Recently booked a holiday for 8 of us to Majorca. Louise was superb at finding us a great hotel and flights suitable for 3 toddlers. Both Hays Bury and Jet2 were great - highly recommended!

Hays Travel Bury - Bury
Helen Hollingsworth
1/5

Rude staff, went in to look at booking a holiday, guy approached us after 10 minutes, he wasn't with anyone,didn't say anything, just stared at us in uncomfortable silence until we said can you help us with booking a holiday? Only then did he say it's an hour wait before sitting back down. Really odd behaviour poor service.

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