Wilsons Auctions - Dalry

Kenny S.

Great staff always welcome it's an auction so up to you to check lots and pay what it's worth

boris C.

Another place easy to find friendly staff plenty of room to unload and turn around happy days

Brian D.

Total dump they apparently lift All vehicles that have no tax In the west of Scotland it took me over 20 phone calls to eventually get my call answered I did leave a message on the voicemail to which no one responded to you would think if they have the contract responsibility for the West of Scotland they would have someone available to answer calls or at very least respond to voicemail. My car, which was left with the garage, had been left on a large area of pavement and was taken within 4 days of being left there. I was charged £480 to get my car back even though I am entitled to free road tax due to being disabled after sustaining injuries during the Iraq war serving this country.

Michael

I have auctioned and bought a few things now. Raymond who I have mainly dealt with has been brilliant. He has taking time to help me as well as explain things. He made it really easy for. Such a genuine guy. Would highly recommend this company. Person on reception also took time to explain things. Just an overall really good experience.

David C.

A real mix of items but some genuine, quality bargains to be had if you're prepared to look. Great bunch of staff - especially on the Police Auctions - very professional, helpful and well informed.

Kerry S.

I was interested in a property and emailed via zoopla for further information, time was tight so after a couple of days with no reply I emailed Wilsons directly. Still no response so I then text the property department directly and got the information a day later. I was then sent options for a 15 minute viewing but all were the following morning/afternoon so I made an appointment and had a mad rush to get there during my work lunch hour. On arriving at the property the agent had been told I had cancelled! Luckily there was a gap in which I was able to view anyway. I would have expected far better customer service from a company when you could potentially be spending a huge amount of money with them. Very bad first impressions. Needless to say I won't be bidding.

Claire H.

I don't normally take the time to write reviews but the service I received from the Property Department team at Wilsons Auctions has been superb. Very attentive staff, very honest about everything, they even managed my expectations well when I wanted more for my property than the market was going to command. The property was sold within 4 weeks of advertising and I was always kept up to date about enquiries, viewings and interest. A really all round positive experience with Wilsons, I would definitely recommend them. Keep up the good work girls!

David X.

Dislike the way they price items! You bid , you win THEN there is anything up to 30% ‘buyers premium ‘ ADDED ON then THEY ADD VAT TO BOTH then they add a ‘ hammer price’ then they add VAT to that! Your total is typically 50% more than your winning bid price!

Why cant the price you bid just be the price you pay so you know where you stand? They can take charges off that.

Bid increments for low value items are too high at £5. Some items you could almost buy brand new by time all charges pile up.