Trading Depot Ltd - Maidenhead

Julie C.

Extremely happy. I bought a new microwave combi oven from Trading Depot and it arrived when advised, well packaged and at a great price. I most definitely will use this company again

Brenda H.

Thank you for a brilliant service.
After placing my order, I saw delivery expected 2 to 3 days.
My order was delivered the following day.
Package was so well protected.
Item exactly what I had searched online for.
Fantastic price in comparison with other traders, including Amazon.
Then, such a speedy delivery.
I know where to come when something similar is needed.
Thank you so much for an excellent service.
B.Hinton.
Warrington Cheshire.

M I.

Worst company to deal with.. they sent a damaged bathroom pan.. and now when the builder came to fit it… there was a crack underneath which we didnt expect as outside was just fine. When we contacted this company, was told that we should have checked and noticed it within 48 hours.. as its over a month, they wont refund or send a replacement. Even though this product had 10 hears warranty. Very disappointed and would advice others to NOT buy products from them. Whts the point of 10 years warranty even its unuseable before even installing it. I should have checked the reviews on google before buying from them.

Katy G.

I have recently placed a large sanitaryware order and I can honestly say from start to finish Sales Account Manger Adam Levy made the whole experience so simple and easy. It took me a while to decide what I was buying but Adam responded with updated quotes and responses efficiently, and when it came to ordering he sent me a quick pay link to get it all sorted quickly. Delivery within 48hrs is a bonus! Would definitely recommend this online retailer!

Jack N.

Originally i was sent the wrong item, then the correct item was sent but with a four week delay. I spoke frequently with the sales team who confirmed that the correct item would be delivered on time. Then on the day that the new item was meant to be delivered i was told of a 6 week delay! The staff i spoke to were very unhelpful and numerous times i was promised a phone call to sort things and didnt receive a call

John T.

I Looked up a shower part and the website indicated in stock at a great price. I made the purchase and received a confirmation email.
The following day I received an email cancelling the order. No reason was given and required a phone call to confirm that there was a website error and the part was no longer in stock.
Strange that the website now shows a price twice the original amount but now out of stock.
I will avoid using this website again.

Sally C.

Have been dealing with Adam Levy at Trading Depot over the past few days. Superb customer service, clear communication, highly competitive pricing and clear product knowledge. Highly recommend.

John D.

I have had an exception experience with both the customer support team at Trading Depot in particular Jemma and Kyle, and the drivers at Ideal bathrooms.

I ordered a wrong item in December and this was only discovered when the plumber when to take the toilet pan out of the box. This was on Thursday 16th January about 1030. The team leapt into action and I had the correct toilet pan on 17th January at 0900. I was amazing and my plumber couldn't believe it. It gets better, the incorrectly ordered unit was collect and returned on Monday 20th January at 0902.

I always thought Amazon returns etc were slick, but they have nothing on this team. My hearty thanks for their efforts on my behalf. Magnificent.

I would also like to mention their partners - Ideal Bathrooms. Their drivers were efficient and very helpful . Their communications was excellent.

A big thank you to the team.

John Dimmer