TorFX - Penzance

Address: Pz360, St Mary's Terrace, Penzance TR18 4DZ, United Kingdom.
Phone: 1736335250.
Website: torfx.com.
Specialties: Currency exchange service, Money transfer service.
Other points of interest: Wheelchair-accessible entrance.
Opinions: This company has 257 reviews on Google My Business.
Average opinion: 4.5/5.

Location of TorFX

1736335250

TorFX is a currency exchange and money transfer service that offers convenient and secure solutions for individuals and businesses. Located at Address: Pz360, St Mary's Terrace, Penzance TR18 4DZ, United Kingdom, this company provides specialized services to help you manage international payments and currency transfers.

With a phone number: 1736335250, you can easily contact TorFX to get started with their services or to ask any questions you may have. Their website, Website: torfx.com, offers a wealth of information on their services, fees, and exchange rates.

TorFX specializes in currency exchange service, Money transfer service. Whether you need to transfer money internationally or exchange currencies for personal or business purposes, TorFX has the expertise and resources to help you achieve your goals.

One notable feature of TorFX is their wheelchair-accessible entrance, making it easy for everyone to access their services. With 257 reviews on Google My Business, this company has built a strong reputation for providing excellent customer service and reliable solutions.

The average opinion: 4.5/5 speaks volumes about the quality of their services and the satisfaction of their customers. TorFX has a team of experienced professionals who are dedicated to helping you navigate the complex world of international payments and currency transfers.

If you're looking for a trusted and reliable currency exchange and money transfer service, TorFX is an excellent choice. With their convenient location, accessible entrance, and strong reputation, you can feel confident that you're making a smart decision by choosing TorFX.

Reviews of TorFX

Omer Mohammed

1/5

I had an awful experience with TorFx. FOUR days after initiating a money transfer, the funds were still not sent, and I was caught in endless loops trying to get answers. I spent hours waiting for responses, only to be asked for more and more unnecessary documentation. Despite providing all the information they requested, they bizarrely ended up asking for a bank statement from my employer—completely irrelevant and unreasonable!

After deciding to cancel the transfer and request a refund, the situation only got worse. The compliance team held the money and waited until 5 pm to send a pointless email asking if I still wanted to cancel. This added even more delays. The following day, I was practically begging the account manager to refund my money. It was as if they were holding onto my funds as if they were theirs!

The customer service is incredibly slow, unhelpful, and unprofessional. The entire process was riddled with inefficiencies and unnecessary obstacles. After this frustrating ordeal, I would never recommend TorFx to anyone. Save yourself the hassle and choose a more reliable service.

Anthony Boardman

4/5

Competitive exchange rate, no fee sending but there was a £10 fee charged by the receivers bank. It took 6 working days for the transaction to be completed. A good service!

Keith Smith

5/5

Could not fault the service, very efficient and knowledgeable account manager, highly competitive rates. The transactions were carried out without any problems. Very professional company that I would highly recommend.

Joe Wheeler

5/5

Great communication and I saved 145 Euros from the rate offered by my bank. They will be my first choice for foreign currency transactions.

Cate Smith

1/5

There are better options to transfer your foreign currency. TorFX is unbelievably slow. I’ve been waiting nearly 48 hours for a transfer that Wise completed in 2 hours. Also TorFX exchange rates are not the most competitive.

Carole Briggs

5/5

Excellent service and very helpful staff. I have complete confidence in my account manager and so refreshing to speak to a native speaking person. Would definitely recommend

pankajmalhi

5/5

I can't recommend highly enough about this company - they not only went the extra mile but beyond this. Words can't express from how quickly the set up went for my clients company - Jeanette you was amazing, and Adam (head trader) went the nth degree to achieve a smooth and highly important transaction. The rate we got was pretty much close to spot rate and very similar to revolut.

Elizabeth Warnock-Miller

1/5

Beware! I was misled by their salesman as to the time it would take to transfer money. Very poor response when I complained... basically told me I was lying! I now use WISE which transfers money immediately at a better rate