Smyths Toys Superstores Dundee - Dundee

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Smyths Toys Superstores Dundee

Smyths Toys Superstores Dundee is a leading toy store located in Dundee, United Kingdom. With a wide range of products, including toys, baby items, bicycles, electronics, hobbies, outdoor sports gear, and video games, Smyths Toys Superstores Dundee caters to a diverse customer base. The store is situated at Unit 3, Smyths Toys Superstores Dundee, The Stack Retail & Leisure Park, Harefield Rd, Dundee DD2 3XN, United Kingdom, making it easily accessible to both locals and visitors. Customers can reach the store by phone at 1382622144 or visit their website at smythstoys.com.

Specialties

• Toy store
• Baby store
• Bicycle store
• Electronics store
• Hobby store
• Outdoor sports store
• Video game store

Other Points of Interest

• Delivery
• In-store pick-up
• In-store shopping
• Wheelchair-accessible car park
• Wheelchair-accessible entrance
• Wheelchair-accessible toilet
• Quick visit
• Credit cards
• Debit cards
• NFC mobile payments

Smyths Toys Superstores Dundee has received positive reviews from customers, with a 4.1 out of 5-star rating based on 69 reviews on Google My Business. Customers appreciate the store's friendly and helpful staff, competitive prices, and extensive product selection. The well-organized layout makes browsing a breeze, and the staff is always ready to assist customers in finding the perfect gift. Additionally, the store often offers great deals, making it a popular choice for birthdays, Christmas, and other special occasions.

In summary, Smyths Toys Superstores Dundee is a top-rated toy store that offers a wide variety of products for customers of all ages. With its convenient location, accessible parking, and excellent customer service, it's no wonder that this store is a favorite among locals and visitors alike.

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"summary": "Smyths Toys Superstores Dundee is a leading toy store offering a wide range of products, including toys, baby items, bicycles, electronics, hobbies, outdoor sports gear, and video games.",
"keywords": ["toy store", "baby store", "bicycle store", "electronics store", "hobby store", "outdoor sports store", "video game store"],
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👍 Reviews of Smyths Toys Superstores Dundee

Dinesh J. (.

5/5

Smyths Toys Superstore is a fantastic place for kids and adults alike! A huge selection of toys, games, bikes, and electronics — all well-organised and easy to browse. The staff are always friendly, helpful, and patient, especially when you’re trying to find the perfect gift. Prices are competitive and there are often great deals. Whether you’re shopping for birthdays, Christmas, or just a treat, it’s always a fun visit!

Sevvy C.

5/5

Returned with a broken item 6 weeks after Christmas and the staff were extra helpful and understanding.
She wasn't sure how to go about the exchange, so made some phone calls and everything was sorted in 30mins. Extremely pleased with her level of care.

Emma W.

1/5

Dont usually post reviews but I feel this needed one, horrible experience with a staff member today when I quiered a price. So intimidating and aggressive in front of my child so disgraceful putting in a formal complaint. Should not be allowed to intimidate people like that in front of their kids will never set foot back in there. Be wary the prices under my items were not what they were at the till then totally made me feel like a liar lining them up where they should have been in the first place. The staff member I dealt with was just awful.

Paul B.

1/5

Drove 18 miles( from Arbroath to Dundee) to buy Nintendo switch Steering wheel (two pack) for £5.99 on Friday. Checked them on Friday night and the red one wasn’t working (couldn’t steer ) and no thumbs in package (should come with two rubber thumbs included) which were missing from the box. Drove back today (Sunday) two days later to get an exchange where the staff members checked the product and got an exchange. I’ be asked the Smyths staff member if could check the product before exchange and to open the box to see if everything in the box where she added that cannot check the product as the their console is on low battery or discharged but she checked if everything is in the box. Asked who’s paying for my double trip and she didn’t said anything and when I’ve asked her if the new ones are not gonna work or if any issue , she said that the product will be checked and if not happy a refund will be made. So what do you think…!?Came home to see that now the blue one is not working….such a shame and disgusting…now I have to drive back again to get what… So how much will cost me a £5.99 steering wheel ? Already drove twice and another round trip will be necessary where will take to over £25-30 total.

Adam S.

5/5

Alexander and Craig helped me and my wife buy a new baby car seat. They were extremely helpful and knowledgeable about all the products. Both were kind and understanding and made the shopping experience very positive.

Amy W.

5/5

The staff are always so helpful and attentive every visit particularly with click and collect orders, they always offer to help carry the heavier items out to the car. Highly recommend

Stephanie H.

5/5

Just had the best customer experience. With baby on the way, me and my husband were just out our depth when choosing a pram and car seat 🙈 i wish I got the staff members name but all I can remember is she was the baby specialist. We told her what we were looking for which was a 3 in 1 travel system with no brake bar that is light and as compact as possible for the pram, and a 360 car seat. We weren't expecting to buy that day but were so impressed that we went for what she demonstrated and she felt we were looking for. Im just so happy that she turned something that we were finding quite stressful into something so easy and simple. Amazing customer skills that was very much appreciated

Charmain M. (.

1/5

First time shopping with Smyths Toys Superstores this xmas and it will be my last. I couldn't pick up my daughters xmas gift i ordered on the 14th because i had no photo I.D. and im still waiting on the money to be returned to my account. Its only being returned to my account because i contacted them. Customer service is beyond terrble. Just automated response after automated response.