O2 Shop West Bromwich - West Bromwich

Introduction

O2 Shop West Bromwich is a popular destination for mobile phone enthusiasts in the heart of West Bromwich. Located at 33 New Sq, B70 7PP, United Kingdom, this store offers a wide range of services and products for all your mobile needs. In this article, we will delve into the world of O2 Shop West Bromwich, exploring its main services, location, featured characteristics, practical information, and what customers say about it.

Main Services

• Personal: Get expert advice on the latest mobile phones and plans
• Business: Enjoy exclusive deals for businesses and organizations
• Why O2: Find out why O2 is the preferred choice for millions of customers
• Search: Discover the latest handsets and plans in our online store
• Your Basket: Check your order status and make changes as needed

Location and Access

O2 Shop West Bromwich is conveniently located at 33 New Sq, West Bromwich B70 7PP, United Kingdom. The store is easily accessible by public transport, with several bus routes passing nearby. There is also a wheelchair-accessible car park and entrance, ensuring that all customers can visit comfortably. The store is open from 9am to 8pm, Monday to Saturday, and 11am to 5pm on Sundays.

Featured Characteristics

• In-store pick-up: Collect your online orders in-store
• Wheelchair-accessible car park: Park your car with ease
• Wheelchair-accessible entrance: Access the store with ease
• Wi-Fi: Stay connected with free Wi-Fi
• Quick visit: Get expert advice in just a few minutes
• Electronics: Explore our range of mobile phones and accessories
• Credit cards: Pay with your preferred credit card
• Debit cards: Pay with your debit card
• NFC mobile payments: Pay with your mobile device

Practical Information

To contact O2 Shop West Bromwich, call 1212729099 or visit our website at stores.o2.co.uk. The store is open from 9am to 8pm, Monday to Saturday, and 11am to 5pm on Sundays. You can also find us on Google My Business, with an average rating of 3.9/5 based on 170 reviews.

Customer Reviews

Customers rave about the excellent service at O2 Shop West Bromwich. 'We had a great experience at O2 Shop West Bromwich,' says one customer. 'The staff were friendly and helpful, and we left feeling satisfied with our purchases.' Another customer adds, 'The store is well-organized and easy to navigate, making it a great destination for mobile phone enthusiasts.'

Additional Services

In addition to its main services, O2 Shop West Bromwich also offers mobile phone repair services. Our expert technicians can repair a range of issues, from cracked screens to water damage. We also offer a range of accessories, including cases, chargers, and headphones.

Conclusion

O2 Shop West Bromwich is a must-visit destination for anyone in need of mobile phone services or products. With its convenient location, excellent service, and range of services, it's no wonder that this store has become a favorite among locals and visitors alike. Whether you're looking for the latest mobile phone or just need some expert advice, O2 Shop West Bromwich has got you covered.

👍 Reviews of O2 Shop West Bromwich

Yvonne R.

4/5

My sister Sue and myself popped in Saturday to sort out our contracts and received good service from staff there. No problems at all

j S.

1/5

I visited the o2 store at new square west bromwich.i had to swap a sim car which was dealt with by a chap called liam and carrried out my request fine. Then i enquired about a new mobile as im on a rolling contract. I was passed on to a rep who went through deals with me as i told him what i was after and my budget.i also agreed to take out broadband with virgin(who i have had and think they are rubbish)but as it was a package i agreed to take out the deal when i next came into store 3 days later.the rep told me he would not be in but his colleague would so i specifically asked him to explain to the other rep exactly what deal we worked out and he told me the other rep will do you the same deal as he knows what deal it was. So i got out of work early got to west bromwich paid for parking and got to the 02 store upon where i met the rep.i told him i was there to take out the deal i had arranged with his colleague,to which he said he couldnt remember!! I explained ro him the deal i was shown. So after some explaining we went to his sales pad and he told me that the deal i was presented now didnt exist!! And that his colleague may have shown me a phone which wasnt the one i wanted,again i explained exactly to him the soecs we discussed and he told me it was impossible. So…either his friend needs to clean his ears out or they need to understand what the customer is saying in plain english!! The communication is clearly diabolical,the understanding of a customer was pathetic and i wasted my whole day with the o2 deal that now didnt apparently exist which i clearly went through with the previous rep. What a joke what a real let down to where staff in a communications company cannot communicate with themselves or customers!! What a pathetic joke. Never again will i bother with clowns. Time to get rid of my o2 (o poo) service. Absolute crap avoid this o2 store like the clap!!!

Philip M.

1/5

I've been charged double today not happy at all usually 20 pounds a month been charged 40 od pounds may be going to another provider

Rawand J.

1/5

I have seen really rude situations in that shop , staff ( i think he was Pakistani) was taking advantage of two customers ( they were struggling with English) . I will never come back to that shop . I don’t recommended at all ….

Karan V.

1/5

My first experience with o2 and that’s shit . I had a. Phone and staff didn’t ask you want today u want delivery at home or you want to collect another day he just did it his own and told you can collect it in 2-12-2024 or most probably 3-12-2024
But today is 05-12-2024 no update for collection shit

Proud M.

2/5

Went into O2 West Bromwich to upgrade my daughter’s phone. They asked if I had a Virgin media broadband contract to which I replied yes. I’ve been with Virgin media for over 18 years. The lady serving us put my address into the system and it wasn’t showing that my address had Virgin media broadband, she then went across to her colleague and told him that it was not showing up on the system and he proceeded to tell her that I was lying. I proceeded to show my email with my Virgin media bill and he looked like a deer caught in very bright headlights. He turned beetroot red and disappeared to the back of the shop and was not seen again. Shame on you!! Do not assume people are lying as it makes you look silly, when you are proved wrong. Embarrassing.

Jane G.

5/5

Popped in West Brom today, brilliant service - friendly, efficient- thank you

Stephen T.

5/5

Hi, i used the o2 New Square store in West Bromwich for the first time to buy a new phone, as i entered the store i was greeted by a member of staff, who was very polite, i told him about the problem i had with my old phone and he introduced me to Amraj,
Amraj help me choose a new phone , he wasn't a pushy sales man, like the one's I've dealt with in the past, Amraj spent at least 1 1/2 hrs transferring my data to the new phone, what a great job Amraj,
I went back a couple of days later asking if Amraj could help with getting my Email set up on the phone, there was a little problem getting it, so his colleague Shannon got involved and between them its all sorted now.
A Big thank you Amraj and Shannon
I never got this support from my previous provider.
well done O2 West Bromwich.
regards Steve.