NatWest Leigh Lancs - Leigh

NatWest Leigh Lancs Branch

NatWest Leigh Lancs, located at 32 Market St, Leigh WN7 1DX, United Kingdom, is a branch of the NatWest Group, one of the UK's largest banking and financial services providers. This branch offers a wide range of banking services, including personal and business banking, loans, savings, and more.

Contact Information

• Phone: 3457888444
• Website: locator.natwest.com

Branch Specialities

• Bank
• ATM

Accessibility and On-Site Services

• Wheelchair-accessible entrance
• Wheelchair-accessible car park
• On-site services

Customer Reviews

The branch has received a total of 21 reviews on Google My Business, with an average rating of 4.3 out of 5. Customers have praised the helpful and friendly staff, with one reviewer noting, "Never the less the staff are great when you do get served". However, some customers have also expressed concerns about the queue management, with one reviewer stating, "You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine . . . It does not matter how long that queue gets the person still stands there encouraging you to use a till instead of getting staff out to sort".

NatWest Leigh Lancs: Services and Facilities

The NatWest Leigh Lancs branch offers a comprehensive range of banking services to cater to the diverse needs of its customers. Some of the key services include:

• Personal Banking: Current accounts, savings accounts, mortgages, loans, and financial planning.
• Business Banking: Business accounts, business loans, invoice finance, and treasury services.
• Credit Cards: A range of credit cards to suit different needs.
• Insurance: Life insurance, home insurance, car insurance, and travel insurance.
• Wealth Management: Investment services, pensions, and wealth protection.

In addition to these services, the branch also offers the following facilities:

• ATM: A 24/7 cash machine is available for withdrawals and deposits.
• Customer Service Desk: A dedicated team to assist with any banking queries or issues.
• Business Banking Support: A team of business banking specialists to support local businesses.
• Wheelchair Accessibility: The branch is wheelchair accessible, with a car park available for customers with mobility impairments.

NatWest Leigh Lancs is committed to providing excellent customer service and supports the local community through various initiatives, such as the NatWest Skills & Opportunities Fund, which aims to help charities and community projects thrive.

In conclusion, NatWest Leigh Lancs is a comprehensive banking service provider, offering a wide range of personal and business banking services, along with excellent customer support. The branch's accessibility features and on-site services make it a convenient choice for customers seeking banking solutions in the Leigh area.

👍 Reviews of NatWest Leigh Lancs

Gillian W.

5/5

You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine .
It does not matter how long that queue gets the person still stands there encouraging you to use a till instead of getting staff out to sort.
Never the less the staff are great when you do get served

Sarah B.

5/5

Fantastic service from Kathy and other members of staff including the manager whose name I forgot to ask.
I had quite a lengthy issue to sort out and it was dealt with brilliantly, nothing too much trouble. Staff professional yet friendly, lovely atmosphere in branch. We NEED to make sure our local branches are not closed down. Face to face cannot be replaced by computers.

Diane

5/5

I can't rate the staff in this branch highly enough. I have been in a number of times recently to sort different things and they always provide a comprehensive service and are patient and totally customer focused. It's a pleasure to have face to face contact as opposed to waiting hours on a phone then when you eventually get through they give you incorrect information or can't get you off the phone fast enough. Thanks Leih Natwest branch you do a great job.

Andrew W.

3/5

Always been a good branch. I transferred my account here in 1986. I do feel the staff are being hamstrung by corporate decisions. Service is very slow, there are only two counters available, but three or four machines. The machines can only give a very limited service, nothing like a person at a counter, so the is a huge queue waiting for the two counters. Not ideal to say the least.

Mark B.

3/5

On a whole excellent bank but internal machines need looking at .
Keep rejecting cash to be paid in.
These are supposed to cut waiting times and make things easier.
Just isn't working.

David L.

5/5

Bank staff seem friendly enough and helpful, tills inside with facilities to pay cash into account via if there’s a queue.
When you do actually deal with staff there not behind a screen so more face to face to deal
With rather than through a window where can’t discuss as clear and issues.
Bank is also open Saturday which is useful and they also are pet friendly i regularly visit with my German shepherd, also a water bowl is usually there near the entrance.

klausharpoon

3/5

Staff are nice and helpful etc, but my word if you need the counter and can’t use one of the paying in machines, be prepared to wait…and wait. Lots of people don’t trust the machines so prefer to use the counter. Typing this as I queue

Susan M.

1/5

4 times we have been to the bank, the que is down the street,who says we don't need high street banks, closing at 1 oclock? some of us are still working, at this sad time, dont mention online banking,