Jo L.

I cannot recommend Millington Travel and Gail Williams highly enough! Gail is an exceptional travel agent who goes above and beyond to ensure every detail of your trip is perfect. Her professionalism, expertise, and genuine care for her clients shine through in everything she does.

From the moment I contacted Gail, she took the time to understand my needs, preferences, and budget, and she tailored the perfect itinerary for me. She was incredibly responsive, answering all my questions promptly and providing invaluable advice that made my trip stress-free and enjoyable.

Thanks to Gail’s meticulous planning and insider knowledge, my travel experience exceeded all expectations. If you’re looking for a travel agent who truly cares about making your trip unforgettable, Gail Williams at Millington Travel is the one to call. I will definitely be booking with her again!

Leanne S.

The whole experience of booking and their aftercare has been excellent. I find booking a holiday online a stressful experience and then all the questions that pop up afterwards, '..is this included?' '..do we need to do this?' etc, it is wonderful to be able to speak to a person.Glen was fabulous, knowledgeable and so very helpful. We would not hesitate to both recommend and use them ourselves in the future.

Jack K.

I have used Millington for many visits abroad and have just booked another 3 tours recently. The staff are the most helpful, considerate and efficient of any travel firm that I have used. Yesterday I completed a booking to cruise the Greek Islands and Gail carried out the booking. 2 options were considered but neither was totally suitable however Gail did further research, at her own instigation, and produced a very acceptable solution.
From the manager, Glen, through to Gail and Lindsey the service is excellent and they work well as a team.

Kelsey W.

The team at Millingtons in Rugby are outstanding with superb customer service, a vast knowledge and they go over and above to ensure you have a great travel experience.
Gail booked our trip & she is brilliant at what she does but the lovliest person too.

Trish D.

We have used Millington's for all our holiday needs . Nothing is too much trouble and no question too trivial to ask. We have booked everything from coach holidays,sun holidays to cruises. Every booking is done with care and professional expertise to make sure it's tailored to our requirements. We feel that the booking is an exciting start to our holiday, so doing it with familiar friendly faces takes away the complications of doing it ourselves. We are very lucky to have them in Rugby.

Chris P.

Gail was super helpful and very knowledgeable. She found various options for our holiday and had even spent time between our two visits to the branch finding a further better option, which is the one she then booked for us. The whole process was stress free and we are very glad to have used Millingtons Rugby.

busylizzy P.

We have used Millington Travel agent many times over the past few years. The primary rep has been Gail in the Rugby branch. We have always found Gail to be patient, helpful and very knowledgeable and at the same time to be cheerful and polite. She surely is a valuable asset to your company.

Ian S.

Great service when we went in to sort next years holiday. We had a good idea of what we wanted and Genna patiently and professionally answered our questions and provided a number of quotes for different options. We booked and were impressed by the service received.
Now, several months later, I went in to pay the final balance. I had previously arranged a specific time and date for this. Unfortunately, both assistants were busy and I waited over 30 minutes before I could pay! So much for arranging an appointment! Have used Trailfinders and Kuoni before without experiencing such a wait. Might well put me off booking here again.