Lexus Swindon - Swindon

Admin B.

Exceptional Service & Amazing Car!

Yesterday, I picked up my used Lexus RX450h, and I couldn’t be more thrilled! The car itself is fantastic, exceeding all my expectations and leaving an amazing first impression. However, what truly made the experience outstanding was the exceptional service provided by Anthony, the Sales Consultant.

From start to finish, Anthony was professional, knowledgeable, and incredibly attentive. He guided me through the entire process seamlessly, ensuring every detail was covered with the utmost professionalism. His approach was honest, transparent, and customer-focused, making this the best car-buying experience I’ve ever had.

If you’re looking for a smooth and stress-free purchase, Anthony is the person to see! Highly recommend both the dealership and Anthony’s top-tier service.

Thank you for making this such a positive experience!

Igor Z.

What an amazing experience with buying ours Lexus RX 450hl in Lexus Swindon. Great service and communication with Anthony. He explained everything what we need to know and answered all ours questions while not pushing us to the option they offered. And after sale service is awesome as well. Ours pleasure to deal with Lexus Swindon. Highly recommend

Michael C.

How delightful to experience such professional excellence in the purchase and handover of my new vehicle. They made the whole process stress free. Thank you to Paul, Robert, Jonathan and whole team for being so patient and making the process of choosing a car so easy. All friendly, knowledgeable and accommodating, an absolute credit and asset to the company they took the time to explain everything thoroughly, without overwhelming me. The purchase is proving to have been a good choice. If you want to be valued as a customer, then take the opportunity to visit Lexus Swindon. Fantastic overall experience from start to finish.
Thank you

Neli S. M.

Terrible experience here. Terrible experience at Fish Bros with Anthony. Bought Lexus NX online. Incredibly inefficient buying process, repeated selling tactics for additional services despite declining them, refusal to provide proper documentation. Incorrect invoices that need adjusting, generally unwelcoming attitude. No explanation of the process, repeatedly asking for already provided information for registration details. No assurance of the state of the car, relying only on the brand reliability. Delivered not to our address but a number of streets away, driver insisted to be driven to a nearby station despite being told it was a 5 minute walk. No handover of the vehicle, still awaiting full documentation. Anthony also begged us to give Lexus a 9/10 review (no chance of that!) to avoid their business being investigated which is very clearly untrue. We will be escalating this further. They are very fortunate that the car has a good enough track record and the price is okay.

Zomby W.

Just completed purchase of a 2021 Lexus nx Takumi. The whole process was superb. Efficient, professional with exceptional contact and support from Anthony.

Handover day was as smooth as could be with help and assistance with paperwork, payments and finally getting the Lexus app up and running..... Almost.

Could find no fault and can only recommend Lexus Swindon immensely and Anthony especially.

Thank you.

We have now returned to Lexus Swindon.... and once again Anthony.... and purchased an excellent UX 250h to complete our "His and Hers" cars.

A superb car and professionally helpful and satisfying purchase from start to finish.

Ahain.... HIGHLY RECOMMENDED.

Stephen J.

David was professional and made our visit for the first ever time looking at Lexus as a possibility for replacing my car.

Both of us felt relaxed with no pressure to buy. The only negative was that they didn't have a demonstrater to test drive.

We have shortlisted the car for now.

Razvan U.

Thank you Dave McCaw! Thanks to him I had the best experience in the process of purchasing a vehicle. He had the time and patience to answer to all my questions in a very short time and helped me to make the best decision regarding extra benefits for this process. The only displeasure, a full tank of petrol, would be a minimum expense for the company but a good appreciation for the customers (company policy)

Russ ?. S.

We bought an RX450h at distance (150 miles). Fish brothers were very easy to deal with and made the whole experience a pleasure. Thanks to the diligent sales department (Anthony), service crew, parts department and drivers. I'd strongly recommend!