HSBC Reading - Reading

El M. S.

We received amazing support today from Tanisha, who was incredibly professional and courteous. She helped us open a new account with ease and provided all the information we needed clearly and patiently.
I’d like to thank Tanisha for her outstanding service today. She was very friendly, explained everything in detail, and made sure we fully understood all aspects of the new account we were opening. Truly an example of a perfect professional.

Excellent service She was thoroughly professional and made the process of opening a new account simple and stress-free. I feel completely confident after speaking with her. I hope everyone gets this level of service.

Hoi T. C. (.

Tak was very helpful in helping me open my bank account. As an international student from Hong Kong who isn’t very familiar with the whole process and systems here (such as how to open a banking account for my needs as a student) as I haven’t been to the UK before, he was very patient and answered all my questions in a manner that was incredibly easy to digest. I would very much recommend him for any financial needs.

so S.

I came to the branch today to get help with a transaction I was served by Dinu he was very helpful with the query he also introduced me to a credit card which we opened in the app and global money we successfully applied on the app! I’m very happy about the service thank you so much!

Natalia K.

Thank you, Dino, for the excellent service and for making a memorable experience for my son and me. Opening a new bank account can often be a tedious process, but you were incredibly helpful and professional.
​I particularly appreciate how you took the time to explain everything in a way that was easy for my 12-year-old son to understand. You were patient, friendly, and went above and beyond to make him feel comfortable and involved in the process. This positive first experience will undoubtedly help him as he learns more about managing his finances.
​Your exceptional customer service is a true asset to the bank. Thank you again for making this such a smooth and pleasant experience for us both.

Henry M.

I just wanted to give a big thanks to two amazing staff members I met yesterday -Kenny & Karen. They were super helpful, polite and so patient with me. They sorted out all my issues and made the whole experience stress-free. I really appreciate their help.

Hems P.

We had a nice experience when we recently visited HSBC bank. Leeroy Artwell was very helpful and we were able to finish our work quickly. I would highly recommend him

mano Z.

I had the pleasure of being assisted by Dino, a personal banker at HSBC, and I cannot praise him enough for his outstanding service. From the moment I walked in, Dino was warm, professional, and incredibly attentive. He took the time to really understand my financial goals and offered tailored advice that was both practical and insightful.

What stood out the most was his patience and ability to explain complex banking matters in a clear, straightforward way. Whether it was setting up new accounts, discussing savings options, or just answering my questions, Dino made the entire process smooth and stress-free.

It's rare to come across someone who combines expertise with genuine customer care — Dino truly went above and beyond. He’s a real asset to HSBC, and I feel confident knowing my finances are in good hands with someone so trustworthy and capable.

Thank you, Dino, for your exceptional support!

Sharath N.

I am a HSBC customer since 19 years. However, I struggled to understand how to apply for a debt consolidation loan on the mobile app - I walked into HSBC, Reading branch. I met Dinu and he was very helpful in me securing this loan. The help and service from Dinu was extraordinary because he went the extra mile to liase with his colleagues over the phone & coordinate internally until my loan was approved.Thank you so much for the exceptional service.