HSBC Norwich - Norwich

HSBC Norwich: Una Visita a un Banco Tradicional con Servicios Modernos

Ubicado en el corazón de la ciudad de Norwich, el HSBC Norwich se encuentra en Address: Norfolk, HSBC Norwich, 18 London St, Norwich NR2 1LG, United Kingdom. Con un teléfono directo a 3457404404, este banco ofrece una amplia gama de servicios financieros a clientes individuales y empresas en la zona.

Servicios y Especialidades

El HSBC Norwich ofrece una variedad de servicios bancarios, incluyendo:

• Bank: Servicios bancarios básicos, como depósitos, retiros y transferencias.
• Business banking service: Servicios para empresas, incluyendo contabilidad, facturación y gestión de pagos.
• Financial institution: Servicios financieros generales, como préstamos y seguros.
• Investment bank: Servicios de inversión, incluyendo gestión de portafolios y asesoramiento financiero.
• Savings bank: Servicios de ahorro, incluyendo cuentas de ahorro y depósitos a plazo fijo.

Accesibilidad y Comodidad

El HSBC Norwich cuenta con varias características que facilitan la accesibilidad para todos los clientes, incluyendo:

• Onsite services: Servicios disponibles dentro del edificio.
• Language assistance: Asistencia en diferentes idiomas.
• Wheelchair accessible entrance: Puerta accesible para personas con discapacidad física.
• Wheelchair accessible seating: Asientos accesibles para personas con discapacidad física.
• Wheelchair accessible parking lot: Estacionamiento accesible para personas con discapacidad física.
• Wheelchair accessible restroom: Baño accesible para personas con discapacidad física.
• Cash advance: Acceso a préstamos en efectivo.
• LGBTQ+ friendly: Amabilidad y respeto hacia la comunidad LGBTQ+.
• Transgender safe space: Espacio seguro y acogedor para personas transgéneras.

Opiniones y Calificación

El HSBC Norwich ha recibido una media de 4/5 estrellas en Google My Business, con clientes que han expresado su satisfacción con el servicio y la amabilidad de los empleados, como se menciona en una de las opiniones:

"Debido a un fallo técnico del HSBC, no pude transferir algunos fondos por teléfono y tuve que visitar la sucursal de London Street en Norwich - no estaba demasiado contento. Sin embargo, Marie me atendió de manera sympatico y profesional. Aunque en general estoy agradecido de haber ido a realizar una transacción en persona en lugar de una conversación más impersonal por teléfono." - María

Recomendación

Si estás buscando un banco tradicional con servicios modernos y una experiencia de cliente excelente, el HSBC Norwich es una excelente opción. Con su ubicación en el corazón de Norwich y una variedad de servicios financieros, es ideal para individuos y empresas que buscan una institución financiera confiable y accesible. Visita su página web para obtener más información y planificar una visita: hsbc.co.uk.

👍 Reviews of HSBC Norwich

sonja M.

5/5

Due to a HSBC technical glitch I was unable to transfer some funds over the phone so had to visit London Street Norwich branch - I was none too pleased. However - I was taken care of by the lovely Marie and on balance I’m glad I went in for a face to face transaction rather than the more impersonal phone conversation.
Marie was sympathetic, professional and knowledgable. Thanks Marie, you saved the day.

Tânia V.

5/5

Amazing costumer service, Oliver was really good with me and my family, totally understood my that mom does not speak english and it treated us well and with a lot of patience. He should definitely get a raise or a promotion something like that!!

Monika P.

1/5

This was 14th Dec 2024 about 1.30pm.
We went with my auntie to open for her basic bank account with HSBS.Josh was the one who start serving us.First of all he was no happy from my auntie proof of address-maybe as he was generally not happy to serve us…Then he took us to the room and told us to go back home to bring my council tax bill and then I will be able to declare that my auntie live with me.I said to Josh that is long journey to go back now and what sort of guarantee we have that this will help to open my auntie account.He said by his not happy voice that it will definitely help.I asked him if he can add additional information about what he advised us incase something will go wrong but he said that as soon as anybody will open the system,will be able to see everything—which was not true!!!!We run like a headless chicken to home to collect necessary paperwork which Josh requested,plus it was Friday and was already late and mega busy on the road.But real fun start when we came back 🤦‍♀️When we came to the bank,Josh was at the front,so I straight away run to him to tell him that we are here ready with paperwork to continue to open auntie bank account.He really didn’t even blink at us,only what he said was -take a seat on the waiting area.When we waiting for Josh to call us,different gentleman came (black gentleman Michael) and told us to follow him.I was surprised as I clearly saw Josh that he was not busy at all so he could easily serve us.We passed him and I mentioned to Josh if he told everything to Michael about the situation,he was not happy to answer so I wasn’t sure if that was Yes or Not.When Michael take us to the room I start my question,if he knows everything and if Josh passed to him all necessary information about our situation.Michael said that he completely don’t know what happened previously and Josh did not said anything to him so he is not aware what’s going on.I was so enjoying and briefly told Michael about experience with Josh and what Josh advised us which we did.Michael admits that it’s very unprofessional from Josh,a specially that he is not busy at all.He even pinching for Josh message on Team but Josh was still not responsible enough to come and finish what he start.Michael eventually said that council tax bill is not helpful anyway us I don’t have with HSBC bank account.He said that he is very impressed that Josh ask me to go home for this paperwork before even to double check first if I have account with HSBC.Michael said that Josh basically waisted our time.We was soo disappointed so unhappy and to be honest it was not professional from Josh at all.He was rude and he left clients which wrong advice with someone else to not even bother to come and say SORRY. Josh by my opinion is wrong person on wrong position with no manner and disrespectful to customers.We finally left HSBS at 4.10pm with nothing.We run to Nationwide to St.Steven Street and within a 30min lovely lady opened for us account with no issues whatsoever.And silly council tax bill was not necessary. You simply lost your client because of unprofessional and unskilled Josh knowledge. People like Josh shouldn’t work for your bank. I always thought that HSBC is very professional bank and that’s was only the reason that I pick your bank but with no luck 😧
Kind regards
Monika Palmer.

Ajeentha K.

1/5

I came in hopeful and looking for help, and left the bank disappointed and embarrassed with the staff member who served me. Glad I chose to close my account with this bank, although it used to have a reputation of being professional and efficient.

Angela L.

5/5

The staff at the branch are accommodating and friendly. Michael was a gem in helping me upgrade my personal bank account and apply for a credit card. He provided essential information to guide me with the card selection and followed up to answer my queries.

A M.

5/5

I normally bank online but due to needing to send money overseas I opted to pop into the London St branch (Norwich). Received unbelievably fantastic service from Ms Amy Ward who showed me everything I needed to do. Amy was super friendly and helpful and who's assistance I couldn't have done without (and I work in technology!). A big thank you to the branch staff and Amy in particular. Whilst I find online banking really useful we still need face to face access to brilliant staff like Amy from time to time, please keep our branches open!

Rocky S.

5/5

Micheal a well experienced and great person that helps me to open a bank account in the express speed. Great customer experience

Paul J.

5/5

I’ve had some problems sorting out Power of Attorney for my mum but I have to say just how helpful I found Louise Buckley. She took her time to understand what the issue was and took her time to take me through the steps to get me up and running.
Thanks Louise - I felt so reassured that I was in good hands.