Hemmings & Reynolds - Chelmsford

Hemmings & Reynolds: A Trusted Automotive Repair Specialist

Hemmings & Reynolds is a highly regarded auto repair shop located in Chelmsford, United Kingdom. Situated at 70 Navigation Rd, Chelmsford CM2 6ND, the business has established itself as a reliable and efficient service provider for vehicle maintenance and repairs. With a strong emphasis on customer satisfaction and technical expertise, Hemmings & Reynolds consistently delivers quality workmanship and a genuinely helpful approach.

Location and Contact Information

The workshop’s address is 70 Navigation Rd, Chelmsford CM2 6ND. They are easily accessible and operate during convenient hours. Potential clients can easily contact them by phone at 1245265786. Currently, they do not have a dedicated website, but this allows them to focus entirely on providing exceptional service directly to their customers. This streamlined approach contributes to their responsiveness and personalized attention.

Specializations and Services

Hemmings & Reynolds specializes in a comprehensive range of auto repair services. While they cater to a broad client base, they are particularly known for their ability to quickly diagnose and resolve complex automotive issues. Their skilled mechanics are adept at handling everything from routine maintenance tasks – such as oil changes and tire rotations – to more specialized repairs. Many customers have found them particularly useful for diagnosing and fixing issues with their BMW vehicles, suggesting a particular area of expertise.

Customer Experience and Amenities

The positive feedback from customers suggests a commitment to providing a superior service experience. Several reviews highlight the professionalism and honesty of the team. Notably, one customer recounted a situation where they sought assistance with a bonnet problem on their BMW, and Hemmings & Reynolds were able to diagnose and repair the issue – along with a separate headlight issue – within 24 hours. This level of efficiency is frequently mentioned by clients, demonstrating their operational agility.

Key Features and Facilities

Hemmings & Reynolds prioritizes accessibility and convenience for their clients. The business boasts a wheelchair-accessible car park, ensuring that individuals with mobility challenges can easily access the facility. Inside, customers can expect to find essential amenities, including a toilet for their comfort. Appointments are recommended to ensure sufficient time for diagnosis and repair, reflecting their commitment to thoroughness. The business also accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers.

Customer Reviews – A Positive Reputation

Currently, Hemmings & Reynolds maintains 45 reviews on Google My Business, reflecting a consistently positive customer experience. These reviews consistently praise the shop’s mechanic skills, professionalism, and honesty. The overarching sentiment is one of trust and satisfaction, suggesting that Hemmings & Reynolds has cultivated a loyal clientele. The speed of service, as highlighted in one particularly enthusiastic testimonial, is a recurring theme in the reviews.

Recommendations

For individuals seeking a trustworthy and efficient auto repair shop in Chelmsford, Hemmings & Reynolds represents an excellent choice. Their commitment to quality, accessibility, and customer service, combined with their demonstrated ability to resolve complex automotive issues quickly, makes them a highly recommended resource. Booking an appointment is advisable to guarantee the necessary time for a comprehensive assessment and repair.

👍 Reviews of Hemmings & Reynolds

Al H.

5/5

Thoroughly decent chaps, helpful professional and honest.
Not from round these parts I was visiting friends recently when I developed an issue with the bonnet of my BMW. The local BMW dealership said would it need booking in for diagnostic tests… and that would mean a wait of a month for an available date, Hemmings & Reynolds had the problem bonnet and a separate issue with a headlight sorted within 24hrs!
I cannot recommend these chaps highly enough !! Top guys!!!

Jacquie L.

5/5

Took my DIL car as an emergency for them to run a diagnostic. They don't actually do the job required there for this fix,but gave me the conract details for 2 other repair places & feedback, telling me exactly what to say.
They were so helpful & friendly.
Didn't even know they were there, actually drove past.
Definitely worth trying them, especially if like me you know nothing about cars - they won't try to rip you off.

john D.

5/5

Been using H & R for over 20 years. Honest reliable garage and mechanics. Roy and Howard have always looked us and I won’t go anywhere else. Highly recommended.

Jane C.

4/5

Roy and Howard have been mending our cars for years. A local garage that do what we need. They check, if prices are high, before carrying out the work. They give advice and explain what has gone wrong with the car. Lovely

Paul G.

4/5

Find out once sorted but stars for information, flexibility and no "airs and graces" - strike me as mechanics rather than service salesmen

Two weeks on probably push to 5 stars - highly recommend especially if your dealer prefers quick and expensive - tested, assessed, priced and delivered solution on time

Dharmendra G.

1/5

I have been booked for early diagnose and price estimation so that next day he can carry out the required work if ageeed on work n price. Asked me to drop the car at 11:00 and by 16:00 didn’t get chance to look at what’s wrong with the car. Promised me to call back me but no calls and when I called then told to me booked for tomorrow. Then why that guy asked me to drop the car today if needs to be looked at tomorrow. When I challenged this then become very very rude and said - go somewhere else. Very unprofessional and rude guy. Never recommend anyone. Compete time waster.

Ellis S.

5/5

Took my car in for a service before lockdown. Gave me the complete run down and some great advice as to where I could get some more of the technical problems ironed out.
Very good service, would highly recommend. Thanks Roy.

Arpana M.

5/5

Amazing customer service and fair quotes . Very friendly owners. I had MOT and servicing done for the first time and will definitely be a returning customer.