Hays Travel Swindon - Swindon

Overview of Hays Travel Swindon

Hays Travel, located at 74 Regent St, Swindon SN1 1LA, offers a unique blend of travel expertise and customer service excellence. With a strong emphasis on being a full-service travel agent, Hays Travel not only assists with booking flights and hotels but also provides essential services such as currency exchange. Their accessibility and commitment to customer satisfaction are evident from their location, which includes a wheelchair-accessible entrance, making it easy for everyone to visit.

Contact Information

• Phone: 01793238987
• Website: haystravel.co.uk

Special Features and Services

Travel Agent Services: As a reputable travel agency, Hays Travel caters to all your travel needs, from organizing vacations to handling business travel. Their knowledgeable staff is always ready to guide you through the complexities of planning a trip.

Currency Exchange Service: For those traveling abroad, Hays Travel's currency exchange service ensures you have the necessary funds for your journey, making your trip hassle-free.

Customer Reviews and Experience

The reviews on Google My Business highlight an outstanding level of service. One glowing review mentions a staff member named Sophie who provided exceptional customer service, demonstrating knowledge and thoroughness despite not being visa trained. This indicates that Hays Travel's staff is willing to go the extra mile to assist customers, even when they lack specific expertise, which is commendable.

The average opinion on Google is a solid 4.4/5, reflecting the general satisfaction of customers with their experiences at Hays Travel Swindon. The welcoming atmosphere, combined with personalized service, makes this branch stand out. Customers appreciate the thorough guidance on visas, entry requirements, and travel options, making them feel supported throughout the planning process.

Recommendation for Potential Visitors

If you're planning a trip and looking for a travel agency that not only offers comprehensive travel services but also provides exceptional customer care, Hays Travel Swindon is definitely worth considering. Their wheelchair-accessible location is convenient for all visitors. For those seeking detailed advice or assistance with less common travel needs, the staff's willingness to learn and adapt to customer requirements is a significant advantage.

To make the most of your travel planning experience, we highly recommend visiting Hays Travel Swindon's website at haystravel.co.uk. Here, you can explore their full range of services, check their latest offers, and even book your next adventure online. Don't hesitate to reach out to their friendly team at 01793238987 for any inquiries or personalized travel advice. With such a positive reputation and the assurance of a welcoming environment, Hays Travel Swindon promises to enhance your travel experience significantly.

👍 Reviews of Hays Travel Swindon

Abi T.

5/5

I went into hays travel needing advice on visa and entry requirements to go to the United States. The staff were so welcoming and sat us down straight away. We were helped by Sophie she was absolutely amazing 10/10 customer service she did tell us she wasn’t visa trained but still gave us all the information we needed. She gave us a couple of different hotels and prices and went through different flights etc she was so thorough and amazing. Thank you so much Sophie for the help you provided us!

louise K.

5/5

What a great service from Emily, Ben & Sandra. We had a smooth, hassle free flight. Holiday in Paris was beautiful and amazing. It was our first holiday abroad but will definitely be using Hays in the future.

Caroline B.

5/5

Went into today to book our 1st holiday in a while greeted and helped by the lovely Julie
She was amazing so helpful come away with a 4night stay in benidorm in October
Thank you Julie we are so happy
Amazing customer service 👏

Paul H.

5/5

Went in and met Sophie and booked our holiday which we are on currently. Sophie was brilliant. She even got everything ready and wrote our luggage tags. The price I got was the same as on line but I got a 5 star customer experience. Thank you Hays and Sophie. I’ll not be booking with anyone else in the future. There are family’s here that booked the same dates etc and paid up to £1000 more!!! All the staff are so knowledgeable and friendly too. *

Margaret W.

5/5

We popped in after see about a holiday advertised outside. I would like to say the staff were all very friendly and helpful, especially the lady that served us. She took time to explain various things as we have not been away since before the pandemic and nothing was too much trouble for her. I am pleased to say we have booked a holiday.

Julie S.

4/5

Always been disappointed with food and service when I've visited in the past. 1st time at the Sunday carvery which was very nice. Had to wait ages to be served at the bar for drinks and dessert.

Sam C.

1/5

Really poor service. Booked it. Made a mistake then they did rectify it. Then I added upgraded flights. They then sent a further invoice without the gesture for their mistake.

No personal service I got a text message saying payment due. Then one saying over due and lack of response to enquiry. Stay away!

When asked for refund they stated the money was with p and o and it was their money. Spoke with p and o they deny this.

Adam S.

5/5

Went in to see about booking our honeymoon. Top class help and service! Emma helped us sort the whole cruise. She was fantastic, couldn’t ask for more