Hays Travel Honiton - Honiton

Address: 113 High St, Honiton EX14 1LS, United Kingdom.
Phone: 1404597266.
Website: haystravel.co.uk.
Specialties: Travel agency, Currency exchange service.
Other points of interest: On-site services, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, LGBTQ+ friendly, Transgender safe space.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Hays Travel Honiton

Hays Travel Honiton, located at Address: 113 High St, Honiton EX14 1LS, United Kingdom, is a renowned travel agency that offers a comprehensive range of travel-related services. With a phone number: 1404597266 and a user-friendly website haystravel.co.uk, this agency is a one-stop solution for all your travel needs.

One of the key features of Hays Travel Honiton is their specialties in travel agency services and currency exchange. Whether you're planning a family vacation, a business trip, or a honeymoon, their experienced staff can help you choose the best destination, book flights, arrange accommodations, and more. Moreover, if you need to exchange currency, you can rely on their efficient and reliable service.

Hays Travel Honiton is also known for its on-site services. The agency is wheelchair-accessible, with a wheelchair-accessible entrance, seating, and toilet, making it convenient for people with mobility challenges. Additionally, it is a LGBTQ+ friendly and transgender safe space, promoting inclusivity and respect for all customers.

With 24 reviews on Google My Business and an average opinion of 4.1/5, Hays Travel Honiton has built a solid reputation for its excellent customer service and professionalism. Many reviewers have praised the agency for its knowledgeable and helpful staff, as well as its competitive prices and wide range of options.

Reviews of Hays Travel Honiton

Hays Travel Honiton - Honiton
Rick Tomsett
1/5

Quite useless. I wanted flights for a specific day, and they (1) booked the wrong date. Then they (2) made absolutely no effort to fix the error; then (3) tried to charge an extortionate amount to put it right, despite accepting I had requested the correct date. Instead they relied on the old 'we read it back you' excuse - they didn’t read the dates back to me. In the end I had get ABTA involved to correct their mistake. But even then, (4) Hays tried to book a hotel at the wrong airport. Finally, to add insult to injury, they (5) sent the tickets to the wrong address.
At no point have I had an explanation or apology for their appalling service. Simply useless.

Hays Travel Honiton - Honiton
Nicholas Jones
1/5

I rang the travel money exchange before coming into Honiton. They were happy to buy Danish Kroner, they asked what demonination notes I wished to exchange. They said wasn’t a problem. When I arrived they looked up the exchange amount and told me I could change one of the notes, but the other was not on their list (5O0 DK) . Now I have travel to Exeter. How bizarre!

Hays Travel Honiton - Honiton
Dave Harris
5/5

Really helpful staff, I used them for buying my Euros before a trip. Couldn’t have been more helpful, even when I had to postpone collection. Highly recommended

Hays Travel Honiton - Honiton
Ann Murray
3/5

Special in window was not a good price when we went into shop. Flight was 6am with Tui. I found better flight with Easyjet. Ant the price was much better

Hays Travel Honiton - Honiton
Alistair Lindsay
5/5

I needed some currency - contacted Hays through their website and collected it an hour later. No need to wait; decent rate; no hidden costs; friendly service; recommended.

Hays Travel Honiton - Honiton
Lynn Spencer
2/5

BOOKING CRUISE VERY GOOD. THEY STAYED OPEN LATE FOR US, BRILLIANT. THEN DOWNHILL ALL THE WAY.THEY DIDNT SEND THE INFO BY EMAIL AS PROMISED. HAD NO TICKETS A WEEK BEFORE SAILING. I PHONED CONSTANTLY FOR DAYS, ONLY TO HAVE THE PHONE RING OFF THE HOOK, NO ANSWER, NO MESSAGING SERVICE. WHEN I DID GET THROUGH IT I COULD ONLY LEAVE A MESSAGE FOR A RETURN CALL, WHICH NEVER CAME. ANY INFO I MANAGED TO GET WAS CONFUSING AND INCORRECT. FINALLY GOT THE TICKETS AND HAD TO ADDRESS ALL OTHER ASPECTS OF THE TRIP MYSELF. APPARENTLY THEY HAD A SEVERE STAFF SHORTAGE, WHICH I AM SYMPATHETIC TO, BUT I THOUGHT THEY SHOULD HAVE STOPPED TAKING NEW CLIENTS WHILST THEY COULDNT COPE, AND CONCENTRATE ON MAKING SURE THAT PEOPLE SAILING SOON WERE APPRISED OF ALL THEY NEEDED TO DO. NOT A GOOD EXPERIENCE AT ALL IN MY CASE.

Hays Travel Honiton - Honiton
Jason Green
5/5

Excellent service Chris locked after us after some disappointing news. We wish him well in his retirement

Hays Travel Honiton - Honiton
Sue E
4/5

Always helpful

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