Hays Travel Fulwell - Sunderland

Discover Hays Travel Fulwell: Your Premier Travel Destination in Sunderland

Located at 2 Sea Rd, Fulwell, Sunderland SR6 9BX, United Kingdom, Hays Travel Fulwell stands out as a reliable and welcoming travel agency offering a comprehensive range of services catering to the diverse needs of travelers. With a dedicated phone line 1915488300 and an accessible online presence through their website haystravel.co.uk/branches/fulwell/, Hays Travel Fulwell ensures that potential customers can easily reach out for assistance or to plan their next adventure.

Key Features and Services

- Travel Agency: Hays Travel Fulwell is not just a shop; it's a gateway to countless travel experiences. Whether you're looking to explore the serene landscapes of Europe or the vibrant cultures of distant lands, their team has the expertise to craft the perfect itinerary for you.
- Currency Exchange Service: For those preparing for international travel, their currency exchange service is invaluable. It's a hassle-free way to ensure you have the right amount of local currency for your journey.
- Wheelchair Accessibility: One of their standout features is the wheelchair-accessible entrance, making the experience inclusive for all. This commitment to accessibility is reassuring for travelers with mobility needs.

Customer Satisfaction and Accessibility

- Customer Reviews: Hays Travel Fulwell boasts an impressive 14 reviews on Google My Business, with an average rating of 5/5. These testimonials speak volumes about the exceptional service provided by the staff, particularly highlighting the professionalism, friendliness, and helpfulness of the managers Kirsty, Sharon, and Sophie.
- Personalized Experience: It's clear from the reviews that customers feel valued and well-served. Many express a strong intention to continue booking their holidays exclusively with Hays Travel Fulwell after such positive experiences.

Recommendations for Potential Visitors

For anyone considering embarking on a new adventure, visiting Hays Travel Fulwell could be a game-changer. Here's what to expect:
- Professional Staff: The team at Hays Travel Fulwell is dedicated to ensuring your journey is as smooth and enjoyable as possible. They offer personalized service that makes you feel like a priority.
- Accessibility: The wheelchair-accessible entrance is just the beginning. The entire team is equipped to handle special requests, making travel accessible and enjoyable for everyone.
- Simple Contact: You can easily reach out to them via phone or visit their shop at Sea Rd, Fulwell. Their welcoming atmosphere and thorough service will leave you with peace of mind as you plan your getaway.

👍 Reviews of Hays Travel Fulwell

Lyn C.

5/5

I’m a lady in a wheelchair and often worry whether there will be wheelchair access or adapted transfers when me and my husband go abroad. We’ve booked holidays with Kirsty the manager and with Sharon and Sophie. They are all really lovely girls. They are professional, pleasant and helpful and a real asset to Hays Travel. From now on we will only book our holidays with them. If you’re thinking about a holiday get yourself down to Hays in Sea road you won’t regret it. Thank you so much From Lyn and Shaun

audrey P.

5/5

Sophie as usual was there to fix our 2 holidays this year. We decided to get the Hays travel money card, as usual we needed her help ( twice ) she did just that with infinite patience, reprinted copies of our cruise as someone ( him) had lost them, again thanks Sophie. See you soon

Graeme M.

5/5

Finally, a holiday at last, just booked first holiday since covid19 hit. Big thanks to Hays travel sea road Sunderland . Especially Sharon, very patient and attentive. Obvious we're a bit nervous about flying abroad cos of covid restrictions etc. Sharon spent time explaining all we needed to know and hopefully found us a cracking holiday. If we're happy with travelling abroad. We will be back to see Sharon and sort our next holiday. We're not surprised of the level of service with Hays Sea road as we've used them for years and always have had this high level of service. Well done

Judith S.

5/5

Just booked another fantastic holiday thanks to Hays travel sea road. We needed a holiday arranged in less than a week and they recommended a great hotel - Eugenia victoria in gran canaria, with airport parking, transfers, and free hotel bag check in. Everything went smoothly so we had a lovely, hassle free, last minute holiday in a fab hotel. We always feel confident that all will go well and as planned when we book through Hays. Thanks Sophie for your recommendation. We had a great time!

Nathan K.

5/5

Don’t normally write reviews but got to say one of the best customer service ever received so went in to amend my booking and sat down with Sophie to sort this. After me changing my mind every 2 seconds and going through loads of different hotel and different catering options.
Sophie sat for over a hour helping me and interacting with my child during my booking which is great to see.
My little daughter was in the shop with me who would have clearly been bored had Demi not been there, as soon as walking into the shop Demi spoke to my daughter. Demi went and sat on the floor playing her tablet with her and when her tablet died started playing games.
Great credit for hays travel to have these two working for them.

Three R. H. &. S. C.

5/5

Always booked holidays at Hays Travel Fulwell. Team are very friendly and shop manager Kirsty is a true asset to the company.

Peter C.

5/5

A great place to book your holiday, very friendly staff who are supportive of the community.

JEANETTE B.

5/5

Wouldn't book with anybody else, first class service, been with them since they started