Hays Travel Brighouse - Brighouse

Hays Travel Brighouse: Your Local Travel Experts

Address: 19 Commercial St, Brighouse HD6 1AF, United Kingdom

Phone: 1484818694

Website: haystravel.co.uk

Specialties: Travel agency, Currency exchange service

Other points of interest: Wheelchair accessible entrance

Opinions: This company has 37 reviews on Google My Business.

Average opinion: 4.5/5

About Hays Travel Brighouse

Located in the heart of Brighouse at 19 Commercial St, Hays Travel Brighouse is a reputable travel agency dedicated to providing exceptional service and unforgettable travel experiences. Established with a passion for travel, the agency has built a strong reputation for its expertise, personalized service, and commitment to customer satisfaction.

Specializations and Services

Hays Travel Brighouse specializes in creating tailored travel packages for various destinations, ensuring that each client's unique preferences and requirements are met. Their knowledgeable staff offers guidance on the best destinations, accommodations, and activities to suit individual needs. Additionally, the agency provides a convenient currency exchange service for travelers, making it easy to manage finances during their trips.

Accessibility and Customer Service

Hays Travel Brighouse is committed to providing an inclusive and accessible environment for all customers. The branch features a wheelchair accessible entrance, ensuring that everyone can access their travel services with ease. The staff at Hays Travel Brighouse is known for their exceptional customer service, going above and beyond to assist clients with their travel plans, from booking flights to offering valuable advice on travel documents and visa requirements.

Testimonials and Feedback

The positive reviews and high rating of Hays Travel Brighouse on Google My Business demonstrate the agency's dedication to customer satisfaction. Clients praise the staff's patience, understanding, and willingness to accommodate their needs. One satisfied customer expressed gratitude for the personalized email support provided by Brooke and Emma, highlighting their patience and attention to detail. Another reviewer shared their appreciation for Emma's helpfulness in arranging cruise bookings, emphasizing her valuable contribution to the team.

Final Recommendation

For travelers seeking a reliable and knowledgeable travel agency in Brighouse, Hays Travel Brighouse stands out as the go-to choice. With their extensive experience, personalized service, and commitment to accessibility, this travel agency ensures that each client's travel dreams become a reality. Whether you're planning a weekend getaway or a once-in-a-lifetime adventure, Hays Travel Brighouse is ready to assist you every step of the way. We highly recommend visiting their website or contacting them directly to begin your journey to unforgettable travel experiences.

👍 Reviews of Hays Travel Brighouse

Steve F.

5/5

A massive thank you yo Brooke and Emma who helped to book my short break - all by email - thank you both very much for the patcience and understanding x

Denise K.

5/5

Went on Tuesday 19th September to finalise details for our cruise. Emma was just brilliant. 3 ladies going on a cruise and needed to make sure.we were booked in for meals and shows. Emma had so much patience with us. She wrote everything down for so we could look back on what we had booked. Nothing was to much trouble for her. She certainly is a valuable member of staff. Thanks again Emma
From Denise Margaret and Margaret.

Steve J.

1/5

Called in to purchase some currency but they didn't have what i wanted but a delivery was coming later the same day. Returned the following afternoon to buy currency and on entering there were two members of staff. One was busy but the other was sat doing nothing and she came to serve us. I asked for what I needed and saw bundles of money stacked up. She told me that it had not been counted and therefore was not actually in stock and so I could not buy any. Begs the question why she wasn't counting instead of sitting doing nothing? Bone idle and inept. Still i suppose 1 star is fair for actually standing up.

I L.

1/5

Spoke on the phone and the lady was quite unhelpful. Was a touch of rudeness to the tone of her voice. Was enquiring for a friend, nothing that needed security info just general info about their products and was unhelpful will use Huddersfield branch instead

Pat C.

5/5

Just been down this morning to book another holiday,successfully sorted. Rachael is marvellous very helpful and patient it took over an hour to sort us out, we couldn't get where we wanted , so we changed location, this travel agency needs a reward for all their care and service.All the staff have the same caring attitude very rare these days, well done.

Denise J.

1/5

Left unattended for 25 minutes and ignored. When I thought we were going to be seen the assistant asked the lady who she had been dealing with to see photos of previous holiday. Walked out in disgust and booked our holiday direct with Jet 2.

Simeon M.

5/5

I only went into Hays to get a small amount of currency. The person running the foreign exchange desk was in a video meeting but broke off to sort out the money and two colleagues immediately produced the paperwork.
Impressive customer service.

Simply L.

5/5

Rachel has been quite simply brilliant with supporting us with our booking and some minor complications after with the actual airline ( Emirates ). I cannot recommend her enough and wish everyone applied the same level of care, as Rachel!