Dundee Post Office - Dundee

evelyn P.

Really helpful lady at the shop part of the post office.She helped with barcode and her colleague printed the labels for me. Very nice experience. Many thanks.

Nikhil R. M.

Excellent service and great customer care. The person at the counter was very polite and she described the different types of delivery services to me. This is how the service should be, it is that good. Moreover, the post office was very neat and all the customers were following the covid-19 guidelines issued by the Scottish government.

NB: I posted this review one year ago and over the last year I have visited the place several times. Let me say that their customer service is the best. The lady with the spectacle has got great knowledge and she even helped me with some important stuff while sending an article. I haven't seen anyone that committed in any other post office. Keep up the good work guys. Thanks

robert S.

Sent there by DVLA phonecall to sort out historical vehicle status. They did not know what to do & did not have appropriate forms.
This would have never happened in the old main Post office.
There also used to be a local government building where you could see someone to sort issues.
DVLA were obtuse & unhelpful too.
Fings ain't what they used to be.

Patricia R.

Today I went there just to drop off some return to amazon with Evri. Code shows invalid that's what they said... Fine. Lady said could be I choose another parcel shop. Impossible because is a amazon return as I said in the beginning, they never let you choose any parcel shop and in case...Will be this one because is just behind my building. I actually had another more packs to send but because of the attitude of this person's just took everything and left. Awful experience considering that I drop off another items already with them.

Evri is taking any parcel even if not the parcel shop closer to you or the one you choose. They should be aware of that. Teach your people please... Also in manners, because they didn't apologise any single time.

By the way, I went to another off license drop off and they took everything without problem at all and the guy was thousands of time more friendly than them.

Thanks for nothing

Rachel K.

I have had the worst experience with this post office. Twice now on two seperate occasions I have sent an item ‘special delivery’ for next day and this has failed to be delivered correctly. One of the parcels was delivered 3/4 weeks later and the other is still currently missing. My receipt has accidentally been misplaced. I attended the post office to discuss this in person and the lady was quite snippy with me and the post office refused to acknowledge any responsibility on their part for the loss of both parcels. The goods that were sent were of high value and I am extremely concerned and upset. DO NOT use this post office, clear from below reviews others have had this experience.

Juliet K.

I use this post office all the time and the staff are always warm, friendly and helpful. They have assisted me in a variety of issues from posting internationally to ordering a passport and every time I've been helped with patience, professionalism and understanding. Great service 🌟

Karen M.

Wonderful service by Liz. Other staff had smiles on their faces for our whole duration of submitting 2 online passport applications.
Organised handling of PO customers. Very impressed re stock and cleanliness.
An enjoyable experience that could have been stressful for some.

jjk B.

Visit this post office very very frequently, mostly to post large batches of items. The ladies who work here are always very kind and patient, I never feel rushed when I have a lot to post at once. Great for a little chat when they’re a bit quieter in the post office too!