Cross Keys Shopping Centre - Salisbury

Introduction to Cross Keys Shopping Centre

The Cross Keys Shopping Centre, located at 22 Queen Street, Salisbury, SP1 1EY, United Kingdom, stands as a notable retail destination within the historic city of Salisbury. This enclosed shopping mall offers a unique blend of modern retail convenience and charming architectural features, providing visitors and locals alike with a pleasant environment for shopping and dining.

Location and Accessibility

Nestled in the heart of Salisbury, this centre benefits from the city's rich history while offering a contemporary shopping experience. Its position on Queen Street makes it easily accessible by foot from various parts of the historic town centre, or by car with nearby parking facilities. The site is particularly noted for its commitment to accessibility, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring a welcoming atmosphere for all visitors.

Shopping Experience and Retail Offerings

The Cross Keys Shopping Centre presents a diverse range of retail options. As observed in reviews, it houses both independent shops and well-known national brands. The architecture itself is a point of interest, with its design featuring attractive, restored medieval timber houses, adding a unique character to the mall. Beyond traditional retail, the centre provides ample choices for food and beverages, catering to various tastes and preferences, both inside the mall and in the surrounding area.

For those seeking a relaxed shopping experience, the centre is often described as clean, tidy, and uncluttered, with some units currently empty but maintaining a pleasant aesthetic. This contributes to a 'nice relaxed place to shop' atmosphere, as highlighted by customer feedback. The mall is designed to be a comfortable space, offering respite from the elements while browsing.

Facilities and Services

Customer convenience is prioritized at Cross Keys Shopping Centre. On-site services cater directly to shopper needs, and the payment systems are modern and user-friendly. The centre accepts a variety of payment methods including credit cards, debit cards, and NFC mobile payments, reflecting the digital age while retaining familiar options. For vehicular visitors, while the closest official car parks (on Salt Lane and Brown Street) require a short drive, they offer convenient payment options like contactless cards and mobile apps, enhancing the accessibility for自驾 visitors.

Reputation and Customer Feedback

The Cross Keys Shopping Centre has built a reputation over time, evidenced by its status as an 'old and trusted mini shopping mall'. With over 1101 reviews on Google My Business and an average rating of 4 out of 5, customer satisfaction remains consistently high. The positive feedback underscores the centre's strengths in providing good shopping experiences, with several well-regarded shops noted by visitors. While some mention the presence of empty units, the overall consensus highlights the mall's cleanliness, pleasant ambiance, and diverse offerings as significant advantages.

Planning Your Visit

When planning a visit to Cross Keys Shopping Centre, consider the following:
- Transportation: Choose between walking, driving, or using local transport depending on your location and preferences. If driving, be prepared for a short walk to the car parks.
- Accessibility: The centre is fully wheelchair accessible, with dedicated facilities ensuring ease of movement for all visitors.
- Payment: Remember that contactless payments and mobile apps are accepted for parking, aligning with modern payment trends.
- Shopping: Prepare to explore a mix of independent and major brands, along with numerous food and drink options.
- Atmosphere: Expect a clean, relaxed, and enclosed environment, though be aware that some shops may be temporarily closed if units are empty.

Conclusion

For anyone seeking a compact yet diverse shopping experience in Salisbury, the Cross Keys Shopping Centre presents a compelling option. It combines historical charm with modern retail, offers excellent accessibility features, and maintains a reputation for customer satisfaction. Whether you're looking for specific goods, a place to enjoy a meal, or simply a pleasant afternoon out, this establishment provides a valuable asset to the local community and a welcoming space for shoppers from the wider region.

👍 Reviews of Cross Keys Shopping Centre

Nick D.

4/5

Many empty units but clean and tidy. A nice relaxed place to shop

Samuel L.

4/5

An attractive small shopping mall that is enclosed inside many nice medieval timber houses. The mall offers a few independent shops along with some big labels. There are plenty of choices for food and drinks either inside nor very nearby.

If you visit by car, the closest public carpark will be the council run car park on Salt Lane and slightly further on Brown Street. Both car parks accept payment by contactless credit cards or phone app (mipermit if I remember correctly).

Simon S.

4/5

Old and trusted mini shopping mall. Some good shops.

Ade

5/5

I think Cross Keys is perhaps the most diverse mall in the whole of Salisbury. Within the same shopping centre, there's TK Maxx for example that caters to clothing and home essentials, there's a Fragrance Shop, a pet Shop, an Art Gallery/shop, a Barbershop, there's Warhammer for action and superhero fans, there's Ryman which caters to stationeries and Subway to grab a quick bite.

The Centre is right at the City Centre and overlooks the Salisbury City Council building and the adjoining ground which hosts the Salisbury Market on Saturdays and various activities through out the year.

The Centre offers a complete shopping experience and this is why we keep going back.

airdlin S.

5/5

It's the festive season now and they've got quite a lovely Christmas market this year and at night it lights up and you can feel the spirit of cheer they've got a lovely warm tent to sit and have a eat and be warm

James

5/5

Quite a gem, slightly off the main drag but full of great little shops, a well stocked Vinyl record store, a retro arcade with 12 pinball machines, american sweet shop, a Cozy cafe called Cozy cafe, Tk Maxx. Clean tidy and well looked after shopping centre that fitted into our day Visiting the cathedral and other sites of Salisbury

Graham H.

3/5

Record store is worth a visit if you are interested in reissues, not a lot of original pressing. Definitely take a visit to the nerdy shop which has so many pokemon, mtg your artefacts, cards, toys comic booky stuff

NRG

4/5

The highest score arcade and tkmaxx are worth a visit!