Computer Rescue IT Support - Sittingbourne

Introduction

Computer Rescue IT Support, situated at Building 940, Kent Science Park, offers comprehensive IT solutions to businesses and individuals in Sittingbourne and the surrounding areas. With a strong focus on customer satisfaction and expert technical knowledge, the company has established itself as a reliable IT support provider since its inception in 2007.

Main Services

• Computer Support and Services: CR-IT offers a wide range of IT support services, including hardware and software repair, maintenance, and troubleshooting. Their team of certified technicians is equipped to handle various computer-related issues, ensuring minimal downtime for clients.
• Computer Repair Service: From Desktop PCs to Laptops, CR-IT provides efficient and cost-effective repair services. Issues ranging from hardware malfunctions to software compatibility problems are addressed promptly and professionally.
• Computer Security Service: In today's digital landscape, data security is paramount. CR-IT offers robust security solutions, including antivirus/antimalware software, firewalls, and data backup services to protect clients' valuable information.
• IT Network Assessment: CR-IT helps businesses understand their current IT infrastructure's strengths and weaknesses. Their network assessment service provides detailed reports, enabling clients to make informed decisions about their IT strategy.
• Backup & Disaster Recovery: CR-IT offers tailored backup solutions to ensure business continuity in case of data loss or disaster. Their services include regular data backups, disaster recovery plans, and data restoration services.
• Business Telecoms VOIP and Internet Services: CR-IT provides business telecoms solutions, including VOIP systems and high-speed internet connectivity, to enhance communication and productivity.

Location and Access

Computer Rescue IT Support is located at Building 940, 48 Popjak Road, Kent Science Park, Sittingbourne ME9 8HL, United Kingdom. The office is easily accessible via public transportation, with the nearest bus stop (Sittingbourne High Street) just a short walk away. For those driving, there is a wheelchair-accessible car park on-site for customer use.

Featured Characteristics

• On-Site Services: CR-IT offers on-site IT support services, ensuring that clients' issues are resolved promptly and efficiently, with minimal disruption to their daily operations.
• Remote Support: In addition to on-site services, CR-IT provides remote support services, allowing their technicians to diagnose and resolve IT issues remotely, saving clients time and money.
• Proactive IT Management: CR-IT's proactive approach to IT management helps clients prevent issues before they occur. Their technicians regularly monitor clients' IT systems, ensuring optimal performance and minimal downtime.

Practical Information

• Phone: 1795430030
• Website: cr-it.co.uk
• Google My Business: Computer Rescue IT Support
• Google Reviews: CR-IT has 20 reviews on Google My Business, with an average rating of 4.9/5.

Positive Aspects from Reviews

• Professionalism: Many reviewers have praised CR-IT's professionalism and expertise, highlighting their ability to quickly diagnose and resolve complex IT issues.
• Responsiveness: CR-IT's prompt response times and efficient resolution of issues are frequently mentioned in reviews, indicating their commitment to customer satisfaction.
• Friendliness: Despite their technical expertise, CR-IT's technicians are also known for their friendly and approachable manner, which helps put clients at ease during stressful IT issues.

👍 Reviews of Computer Rescue IT Support

Sue H.

5/5

My firm have been with Computer Rescue for My IT support since 2012. They have always been a very professional, helpful & friendly company. They are always on the other end of a phone/email and provide swift responses to my distress calls of which they always solve in a very timely manner. Everyone from Jason the director to the engineers to the support staff are brilliant and extremely approachable and no job is too small for them to assist our firm. I cannot recommend them highly enough.

Helen H.

5/5

We have used computer rescue for many many years for our company computers. They are continually fixing our IT issues, nothing is too trivial or too big for them. They are just at the other end of the phone for advice and guidance and any major issues are sorted promptly. These guys do a great job!

Sue

5/5

We have been using Computer Rescue for a number of years and find them efficient and helpful. When we did have a cyber attack issue their skilled staff helped us to resolve the issues quickly. The backup procedures they had recommended were key in getting the business back running again. Their comprehensive monitoring services and skilled staff help us to stay safe as a business.

MYRO A.

5/5

We are so glad that we found Computer Rescue! We have been with them for a few years now and can quite honestly say that their customer service is "million to one"! They are very efficient and treat you as a person not a number, so people like me who haven't got the first clue about IT can feel assured that you won't be made to feel stupid when even the little things goes wrong. I would fully recommend them to anyone.

Linda G.

5/5

Computer Rescue have a great team and are always helpful and efficient couldn't ask for more from my IT support company. Highly recommended.

Jackie L.

5/5

Computer Rescue have look after all our computer problems for 10 years, they are quick to respond and have got us out of trouble on several occasions. The guys deal with any issue we have and we are glad to have them on board!

Michelle S.

5/5

The team at Computer Rescue IT are amazing, nothing is too much trouble and they are always there to help! Super reliable and amazing customer support - highly recommend

Roland B.

5/5

McNealy Brown Limited have used Computer Rescue for over 7 years and found them to be a cost efficient provider of IT services from the provision and set up of complete networks (Hardware & software) down to the prompt solving of the simpler day to day problems that stop people working.