City of Swansea Post Office - Swansea

El City of Swansea Post Office es una oficina de correos ubicada en Swansea, Reino Unido. Se encuentra en la dirección 37 The, City of Swansea Post Office, The Quadrant Centre, Swansea SA1 3QW y puede ser alcanzado por teléfono en 3457223344.

Esta oficina ofrece una variedad de servicios, incluyendo post office, bank, business banking service, courier service, mailing service, shipping and mailing service, y shipping service.

Además, ofrece Delivery, In-store pick-up, On-site services, Wheelchair-accessible entrance, Toilet, y acepta Credit cards, Debit cards, y NFC mobile payments.

Características

El City of Swansea Post Office cuenta con una variedad de características que lo hacen útil para los clientes, incluyendo:

• Ubicación central en el centro de Swansea
• Horarios de apertura amplios para convenir a los clientes
• Equipo moderno y eficiente para garantizar una experiencia de cliente agradable
• Personal amable y dispuesto para ayudar con cualquier pregunta o inquietud

Ubicación

El City of Swansea Post Office se encuentra en la dirección 37 The, City of Swansea Post Office, The Quadrant Centre, Swansea SA1 3QW en el corazón de Swansea, Reino Unido.

Información recomendada

Para visitar el City of Swansea Post Office, se recomienda:

• Visitar su sitio web en postoffice.co.uk para obtener más información sobre sus servicios y horarios.
• Llamar al teléfono 3457223344 para obtener ayuda o para hacer una reserva de un servicio.
• Visitar en persona en la dirección 37 The, City of Swansea Post Office, The Quadrant Centre, Swansea SA1 3QW para aprovechar sus servicios.

Opiniones

El City of Swansea Post Office tiene 81 reviews en Google My Business con una media de opinión de 2.4/5.

👍 Reviews of City of Swansea Post Office

Elizabeth

2/5

My husband Went in today 13 08 2025
to renew his driving licence
Served by an old lady with blond dyed hair. Who was absolutely awful
Took his picture twice 😱
She kept on that the old out of the arc Tablet she was using wasnt working and advised him to call the dvla🙄😴
Half hour later calling her incompetent
He caught the bus up to morriston post office where the young lady there took 5 minute to process his details take photo take the payment press send
And he was back on the bus in 10 minutes
Awful service at swansea post office

Doctor A.

1/5

Woefully understaffed and a dismal service environment. A random Wed in July 2025 at 16:30hrs found 19 people in the queue and only two staff to serve, with another making herself look busy but doing nothing to actually help serve customers. This place will try your patience to the max.

Sachin R.

1/5

There is an old lady with blond hair and glasses. She is there to shout at people, she doesn’t have patience and wants people to be graduated on how to use post office first.
There is long queue every time and other staff just does the job, you can’t ask suggestions related to the things they know better, you can’t ask help, you can’t expect a smooth experience.

paul G.

2/5

Slow, and make customers feel as if they are a nuisance and a hinderence to their coffee chats,sloppy and don't care attitude, although very understaffed.

X D.

2/5

wheelchair users have a hit and miss time here. The queue line is not wide enough for most wheelchairs and is apparently fixed to the ground and can't be moved. Sometimes there's nice staff who call wheelchair users over to the front, a different route to the queue. Other times when you hover in that area, unable to queue but unwilling to insert oneself in front of the queue, a staff member might scold you for doing 'attempting to jump the queue'. Zero signs directing wheelchair users what to do. I've raised this point many times, some of the staff are sympathetic, but clearly the higher ups aren't bothered with resolving this issue.

Frugal&Happy

1/5

Had enough of this, slow and rude service towards customers, not enough staff work there. It happens every time I visit the branch, can't the management see what their problem is? Surely they do but just ignore the problem. Also another issue, they rip people off every time as they offer much more expensive services and don't mention cheaper options like standard, economy or 2nd class. Many people are not aware of these so just pay much more than they usually would.

Kalun C.

1/5

As a regular customer for the past eight years, literally 350 out of 365 days a year, there’s a huge queue, service always very slow as because there’s only two ladies working there every times. I suggest they need better management and hire more staff. Just visited again on 3rd of November. One lady serving with a huge queue all the way to the escalator where customers come up! Extremely slow. 28th of March, 2023. Another bad experience here! Full house, one window open only. Massive queue long wait. Just visited to this post office on the 8/12/23, they seem never to be improved. Two staff working, 30 customers queuing! one of the older lady who’s supposed to be working just stopped and went off to chat with her colleague for like 10 minutes! I’m sure it would help if to hire an extra one or two personnel since it’s generally busier for them near Christmas time.

Sara H.

1/5

I am absolutely shocked by the behaviour of the old lady, blonde hair and glasses, at the post office this morning, she was shouting at people, telling them, to back off behind, people stood behind the line, where they are suppose to stand. She was very rude, loud, clearly on a power trip. Absolutely abhorrent behaviour from staff. I tried to complain to manager, and was told that this post office, has no manager on duty. Maybe that’s why this lady feels like she can do whatever she wants.I can see why this post office has awful recent reviews and clearly this office needs management. I will never go to this post office again, because no one deserves to be treated in this manner. I hope this lady is investigated.