Cinderford MG - Cinderford

Address: MG, Forest Vale Rd, Cinderford GL14 2YE, United Kingdom.
Phone: 1594540650.
Website: cinderfordmg.co.uk
Specialties: Motor vehicle dealer.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 173 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Cinderford MG

Cinderford MG MG, Forest Vale Rd, Cinderford GL14 2YE, United Kingdom

☎️1594540650

⏰ Open Hours of Cinderford MG

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: 9 am–4 pm
Sunday: Closed

Cinderford MG: A Premier Motor Vehicle Dealer

For individuals and businesses seeking a reliable and comprehensive MG experience, Cinderford MG stands as a distinguished motor vehicle dealer located in Cinderford, Gloucestershire. Established with a commitment to exceptional customer service and a wide selection of vehicles, Cinderford MG has become a respected name within the local automotive community. The dealership prides itself on offering more than just sales; it strives to build lasting relationships with its clients based on trust and transparency.

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Location and Contact Information

Cinderford MG is strategically situated at MG, Forest Vale Rd, Cinderford GL14 2YE, United Kingdom. Prospective customers can easily reach the dealership by phone at 1594540650\">1594540650. Further details, including a comprehensive inventory, service schedules, and company information, can be found on their official website: cinderfordmg.co.uk\">cinderfordmg.co.uk.

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Specialties and Services

Cinderford MG specializes in the sale of MG vehicles, covering a diverse range of models from new to pre-owned. They cater to a broad spectrum of customer needs, offering both standard and bespoke vehicle configurations. Beyond the initial sale, the dealership provides a suite of services designed to ensure customer satisfaction, including:

Delivery: Convenient delivery options are available to facilitate a seamless purchase experience.

Wheelchair-Accessible Car Park: Demonstrating a commitment to inclusivity, Cinderford MG offers a dedicated wheelchair-accessible car park.

Wheelchair-Accessible Entrance: The dealershipâs entrance is also designed to be wheelchair accessible, ensuring ease of access for all visitors.

Appointment Required: To optimize customer service and ensure adequate staffing, appointments are generally required for vehicle viewings and consultations.

Credit Cards, Debit Cards, NFC Mobile Payments: Cinderford MG accepts a variety of payment methods for your convenience, including credit cards, debit cards, and NFC mobile payments.

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Customer Feedback and Reputation

Cinderford MG has garnered a consistently positive reputation among its clientele. As evidenced by its presence on Google My Business, the dealership boasts 173 reviews, with an impressive average opinion of 4.9/5. This demonstrates a strong commitment to customer satisfaction and a dedication to providing a positive buying experience. Customers consistently praise the knowledgeable staff, the wide selection of vehicles, and the overall professionalism of the dealership. Here's a brief summary of recurring themes from the reviews:

Excellent Customer Service: Many reviewers highlight the friendly and helpful nature of the sales team.

Wide Selection of Vehicles: Customers appreciate the variety of MG models available.

Competitive Pricing: Several reviews mention competitive pricing and value for money.

Transparent Business Practices: Reviewers commend the dealership's honesty and transparency.

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Key Features and Benefits

Cinderford MG distinguishes itself through several key features that contribute to its success. These include:

Experienced Sales Team: The dealership employs a team of experienced and knowledgeable automotive professionals who can provide expert advice and guidance.

Comprehensive Vehicle Inspection Process: All vehicles undergo a thorough inspection process to ensure they meet the highest standards of quality and reliability.

Flexible Financing Options: Cinderford MG works with a network of lenders to offer flexible financing options to suit various budgets.

Aftersales Service and Support: The dealership provides ongoing aftersales service and support to ensure customer satisfaction long after the sale.

In conclusion, Cinderford MG presents itself as a trustworthy and professional motor vehicle dealer, dedicated to providing exceptional service and a rewarding experience for its customers. With its convenient location, extensive inventory, and commitment to customer satisfaction, it's a recommended choice for anyone seeking a new or pre-owned MG vehicle.

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"summary": "Cinderford MG is a highly-rated motor vehicle dealer in Cinderford, UK, offering a wide selection of MG vehicles and comprehensive customer service, consistently achieving an average review score of 4.9/5.",
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👍 Reviews of Cinderford MG

Adam P.

5/5

If you’re looking at buying an MG, then buy it from here but make sure you speak to BEN. His knowledge is superb, his selling skills outstanding and his Aftercare has been brilliant. I’ve had a few issues with the car, which have been covered by the warranty, and once you get through to Ben he’s able to defuse a potentially frustrating situation with his calmness and his show for genuine care and concern for you as a customer. Jess has also been great at getting the car booked in for the fixes asap and keeping me updated when things are ready. The promise of call backs does happen but make sure you speak to either Ben or Jess otherwise you could be waiting a while. Overall a score of 5 stars on the back of the service received from the two names mentioned above - otherwise would have been lower. My only request would be to give these two more authority around decision making as they both know the right thing to do for the customer but sometimes their hands are tied.

Rosamund P.

5/5

Thank you, Jack and Ben, for your help and guidance, through the buying process, of my new MG4Se.
The whole experience, was pleasing and totally hassle free, and I know from experience, that the after sales support, is second to none.
Thanks again

Linda C.

5/5

I picked up my new MG 3 nearly three weeks ago and so far I am delighted with it. From my first enquiry to hand over, Ben and all of the sales team were always welcoming, happy to answer my many questions and they made the whole process of buying a new car as seamless as possible. The car, the price and the customer service all deserve the 5 star rating.

Paul P.

5/5

Offered a far better price for our new MG4 and MG5 than any local dealers and were very easy to deal with.

There was a problem with the MG5's display when delivered but a replacement screen was quickly sourced and installed with minimum fuss.

All in all a first class operation.

Emma F.

1/5

I purchased my MG. ZS from here I can’t fault the sales side of it they were brilliant, however the after sales is shocking, I have a scuff on the front splitter that my husband noticed the very next day after we got the car home I took photos and sent to MG who didn’t call me until I called them, they were on the defensive straight away and said it looked like it was done with a shopping trolley funny cause I’d not been anywhere in it. I was told it wasn’t like it when it left and was pretty much called a liar. I sent a video and was told I’d be called back Friday or Saturday by the manager or the salesman. I have all this in writing but no one called.
I took it to my local MG dealer and showed them the marks and they agreed it wasn’t right but when he rubbed it his hand was black. Someone had tried to cover it up and it wasn’t me!
Working in sales myself I know how important after sales are but MG Cinderford don’t seem to care. Would I buy from them again, very unlikely as I don’t appreciate being called a liar, I find it interesting how I’m the liar when I’m told someone will call and they don’t. twice!
All in all my score of 1 I think is very fair as the after sales support is rubbish and I have a brand new car with a defect not good at all.
Be cautious and check your new car with a fine tooth comb before leaving

richard P.

5/5

I couldn't have been more happy with the service I received from Cinderford MG. I ordered a new car and Jessica kept me informed throughout the whole process which was speedy and problem free. I would be more than happy to recommend them especially as I had previously had a bad experience from my local MG dealer.

Benjamin N. (.

1/5

Terrible service, rude and argumentative staff, brings out mechanics to argue with customers, MG customer service asked them to contact me which they did NOT. Do yourself a favour and use a dealership that actually care about customers. Not keep them waiting whilst they look at your car, even though I was there to drop mine off and take a courtesy car. Disgusting service, avoid at all costs.

- E.

5/5

Went to visit Cinderford MG after looking at a few different dealers. As soon as the first enquiry was made we were really pleased with the fantastic service provided by Jessica and Jason. These are great people that treated us with friendly and personal care. Car arrived in around the time quoted and they have been really helpful with any questions asked.
I would really reccommend the Cinderford team and the MG range!
Thank you, a great pleasure to deal with.