Braintree High-street Post office (POST OFFICE BUSINESS HOURS MAY DIFFERENCE)

I recently visited for assistance with my passport application and driver's license renewal through the digital service, and I couldn't be more pleased with the experience! From the moment I walked in, the staff greeted me with warm smiles and a willingness to help. They were knowledgeable about the process. I appreciated how they took the time to explain each step, ensuring I had all the necessary documents in order. The atmosphere was welcoming and organized, making the sometimes stressful experience. If you need to handle passports or driving licenses, I highly recommend visiting. You’ll receive top-notch service from a friendly and professional team!

Fantastic cuts service They very helpful for my provisional driving license process Experience staff Quicker and no waiting longer done my full license Thank you post office to availability in my local place

Excellent service as well as help and support which was given to us. Ever so kind and helpful. We had to renewal our passports. Took he's time and patience to help fill in and answer relevant questions. Kush and he's staff made us, as customer's feel very welcome and at ease. Very warming and helpful. An asset to the Post Office Company.

Amazing staff at Braintree Post Office. So helpful and friendly, even on their chat line. Recommend for doing your Passport.

I feel scammed. I am new to the area and country itself. I had no idea about the tariff and services. I came to the post office to send three A4 sheets to London. I specifically asked for the cheapest way to do so. In less than half a second the employee responds “it’s 7.30, darling”. Well, I had no time or connection to check if the price was reasonable, and I paid what he said. Only when I got outside I got second thoughts what could “special by one” mean.. now, I know it’s the most expensive option. That’s a very poor service. Do not use this post office .

Awful customer service & rude staff Won’t give me my parcel as it has a different surname to my drivers license due to getting married The addresses match up & I have the email/text message to show it is my delivery with my John Lewis account open which shows my correct name They just said it’ll be returned with no help whatsoever even though I need the package for my baby asap

Amazing post office , friendly staff , they have a variety of services they provide. I got my passport done in the post office easily, stress-free. I always get exclusive drinks from this shop. Absolutely amazing

Helpful doing my wife's passport. It's good for doing important paperwork