Autotrader - Manchester

Introduction

Autotrader, situated at No. 3, Circle Square, 3 Hawkshaw Street, Manchester M1 7BL, United Kingdom, is a prominent corporate office and car dealer that has made a significant impact on the local automotive scene. With a strong online presence and a commitment to customer service, Autotrader has become a go-to destination for both businesses and individuals seeking top-quality vehicles and services.

Main Services

• Corporate Office: Autotrader's corporate office at No. 3, Circle Square, provides a range of services tailored to businesses. These include fleet management, corporate leasing, and business vehicle solutions.
• Car Dealer: As a car dealer, Autotrader offers a vast selection of vehicles from various manufacturers. Their inventory spans new and used cars, along with a range of commercial vehicles. They also provide services such as vehicle finance, part exchange, and aftersales support.
• Online Platform: Autotrader's website (autotrader.co.uk) is a comprehensive online marketplace for buying and selling vehicles. It offers a user-friendly interface, extensive search filters, and a wealth of resources for both buyers and sellers.

Location and Access

Autotrader's location at Circle Square places it in the heart of Manchester, surrounded by vibrant neighborhoods such as Ancoats, New Islington, and Beswick. The area is well-connected by public transport, with the nearby tram stop 'New Islington' serving the Metrolink lines, and several bus routes operating nearby. For those driving, the M60 motorway is easily accessible, and there is ample parking available on-site, including a wheelchair-accessible car park.

Featured Characteristics

• Modern Facilities: The Autotrader office at No. 3, Circle Square, is housed in a state-of-the-art building that offers contemporary working spaces, high-speed internet, and advanced technology to support both employees and visitors.
• Accessibility: Autotrader is committed to ensuring its services are accessible to all. The office features a wheelchair-accessible entrance and toilet, making it easier for those with mobility impairments to visit.
• Green Initiatives: In line with its commitment to sustainability, Autotrader has implemented several green initiatives at its Circle Square office. These include energy-efficient lighting, recycled materials, and waste reduction strategies.

Practical Information

• Address: No. 3, Autotrader, Circle Square, 3 Hawkshaw Street, Manchester M1 7BL, United Kingdom
• Phone: 3451110002
• Website: autotrader.co.uk
• Opening Hours: Monday to Friday, 8:30 AM to 5:30 PM. However, opening hours may vary for the showroom and online services.

Positive Aspects from Reviews

Autotrader's Google My Business listing boasts an impressive 146 reviews, with an average rating of 3.8/5. Several aspects of the business have been praised by customers:

• Wide Range of Vehicles: Many customers commend Autotrader for its extensive selection of vehicles, making it easy for them to find the perfect car.
• Professional and Helpful Staff: Numerous reviews highlight the friendly and knowledgeable staff at Autotrader, who are always ready to assist customers with their vehicle needs.
• Easy Online Platform: Customers appreciate the user-friendly nature of Autotrader's website, which simplifies the process of buying or selling a vehicle.
• Competitive Prices: Several customers mention that they found competitive pricing at Autotrader, helping them to secure a great deal on their vehicle.

👍 Reviews of Autotrader

A S.

1/5

Terrible company , more interested in lining their pockets than looking after consumers and dealer partners. They change the goalposts constantly as well as their ludicrous price increases. They also enforce unfair business practices on their dealer partners and call it progress.

Jordan C.

1/5

They use AI and it’s shocking, what are their adverts even about, I watched one that was a woman working at a burger restaurant and a guy being beeped at then he put his had through the sun roof? Seriously lazy and pathetic. Do better

A A.

1/5

Paying £100 for advertising and then being unable to get proper support is unacceptable. Reaching the UK contact centre is difficult, overseas connections are unreliable, and staff frequently don’t understand the request. This is not a professional service.

The I. V.

1/5

Emailed a complaint through to their complaints department. Only took them 14 days to reply via email to say someone will reply back to your feedback in 48 hours. This company has come out of fashion, we’ve thankfully moved all of our advertising to other companies who love to hear our feedback, listen and is a BARGAIN PRICE in comparison to “AUTO TRADER” We were paying in the thousands , now guess what? Paying in the HUNDREDS and still business as usual. WAKE UP DEALERS AND BUYERS. THIS IS NOT YOUR ONLY
OPTION. Complaint departments slow motion reaction and the people I spoke to on the phone regarding our matter topped it all off.. YES we’re no longer YOUR client. 🙂 thank you !

Luke R.

1/5

Shocking what you are doing to retailers with deal builder. You already make stupid profits. Really hope you feel some humility and change your plans soon. I am a lifelong auto trader fan but if this carries on I'll be deleting the app and using alternative platforms

Martin R.

1/5

Been a 'partner' of Autotrader for years, multiple thousands of pounds later and we now are being made to have a product (deal builder) that we simply don't want and has only been made to increase AT's monopoly. Hopefully their share price plummeting will usher in some common sense.

Invictus P.

1/5

I have been a customer of AutoTrader since 2019. I have spent close to £180,000 from one site and our second site has been with them since 2016 spending £2.16 million. All AutoTrader have done over the years is to increase there fees by 8% every year, then on top of this introduce functions such as price markers which devalues our stock.

Most recently in April 2025, they hit us with another 8% price increase and then in October 2025, they launched a function called Deal Builder which basically means that not only AutoTrader will charge us thousands ££ per month but they will also take a percentage of every car we sell. They began this with a small percentage of 0.25% but this will have no bounds and will continue to increase to make themselves more profitable to there investors.

They openly in the pack to there investors say that they charge £90 - £120 per car sold on AutoTrader with these new changes this will go to £180 - £240. Taking there profit from £75 per car sold to £150. This is heinous.

kaz I.

1/5

Autotrader are like the bully at school that everyone was too scared to stand up to. No matter how many times you give them your lunch money they still demand MORE. It’s time we dealers (And your customers) stand up to you and demand our voices be heard. Parasites.