Asda Westbrook Superstore - Warrington

Address: Westbrook Shopping Centre, Cromwell Ave, Warrington WA5 8UG, United Kingdom.
Phone: 1925638633.
Website: storelocator.asda.com
Specialties: Supermarket, ATM, Cafe, Clothing store, Currency exchange service, Gas station, Optician, Pharmacy.
Other points of interest: No-contact delivery, Delivery, In-store pickup, Onsite services, Great produce, Wheelchair accessible entrance, Wheelchair accessible parking lot, Food, Pharmacy, Quick visit, Batteries, Clothing, Glass bottles, Light bulbs, Metal cans, Plastic bags, Plastic bottles, Credit cards, Debit cards, NFC mobile payments, Free parking lot, Free street parking.
Opinions: This company has 370 reviews on Google My Business.
Average opinion: 3.5/5.

📌 Location of Asda Westbrook Superstore

☎️1925638633

⏰ Open Hours of Asda Westbrook Superstore

Monday: 6 AM–12 AM
Tuesday: 6 AM–12 AM
Wednesday: 6 AM–12 AM
Thursday: 6 AM–12 AM
Friday: 6 AM–12 AM
Saturday: 6 AM–10 PM
Sunday: 10:30 AM–4:30 PM

Asda Westbrook Superstore - Your Convenience Destination in Warrington

Located at Westbrook Shopping Centre, Cromwell Ave, Warrington WA5 8UG, United Kingdom, Asda Westbrook Superstore stands out as a one-stop-shop for a myriad of daily needs. With a Phone number 1925638633 for quick inquiries, this store is easily accessible for residents and visitors alike. For those looking to find the store, visit storelocator.asda.com on your web browser to get directions or check store hours.

This supermarket is not just about groceries. It offers a range of services that cater to a wide array of customer needs. Specialties include a ATM for cash transactions, a Cafe for refreshments, a Clothing store, a Currency exchange service, a Gas station for fuel, an Optician for eye care, and a Pharmacy for all your healthcare essentials. For the environmentally-conscious shopper, the store prides itself on offering great produce and encourages recycling with facilities like glass bottle and plastic bag recycling.

For convenience, Asda Westbrook Superstore provides a host of other points of interest. Customers can enjoy No-contact delivery, In-store pickup, and Onsite services, making shopping a hassle-free experience. The store is committed to accessibility, boasting a Wheelchair accessible entrance, parking lot, and facilities for those with mobility aids. Services such as battery replacement, clothing, glass bottles, light bulbs, metal cans, and plastic bags are readily available, catering to almost every household need.

Payment options are diverse, accepting Credit cards, Debit cards, and even NFC mobile payments, ensuring a smooth transaction process. The store also offers Free parking lot and Free street parking, further enhancing the convenience factor.

The average opinion on Google My Business for this esteemed establishment is a commendable 3.5/5, reflecting the satisfaction of many customers. While there's always room for improvement, the overall feedback suggests a store that values customer service and variety.

To potential shoppers, it's highly recommended to explore Asda Westbrook Superstore's offerings through their website, storelocator.asda.com, to plan your visit effectively. Whether you're in need of groceries, clothing, or routine pharmacy supplies, Asda Westbrook Superstore has you covered, promising a great shopping experience with its accessible location, wide range of services, and commitment to customer satisfaction.

Don't miss out on what Asda Westbrook Superstore has to offer. Visit their webpage today to discover more about how they can meet your shopping needs.

👍 Reviews of Asda Westbrook Superstore

The D. C.

1/5

Terrible Online Ordering and Refund Experience

I placed two separate online orders at Asda Westbrook for items listed on their website. As usual, they did not have them in stock—which is a recurring issue—but instead of simply canceling or notifying me, they replaced both orders with completely unrelated items. The total amount paid remained the same, but the substitutions were completely useless.

When I went to the store to request a refund, only one order was refunded, while the other was rejected without reason. I had to attend the store FOUR TIMES, leaving my personal details and order number with store managers, yet nothing was resolved.

Ultimately, I had to open a dispute through my credit card—and shockingly, Asda is now trying to challenge it! Even though they refunded one order, they refuse to refund the other, despite both being identical cases.

On top of this, Asda misleads customers with their online pricing and stock availability. Their online checkout automatically selects "Allow Substitutions" by default, which is completely unfair and against buyers' rights. Customers should have the right to opt-in, not be forced into unwanted replacements.

Even worse, Asda charges a £0.50 picking fee—yet when you request a refund, they do not refund this fee. This is an abusive and deceptive practice.

I am prepared to challenge this because Asda's handling of online orders, replacements, and refunds is unacceptable. Beware before ordering online—you might not get what you paid for, and getting a refund could be a nightmare!

Asda, do better! 🚫

Daniel B.

3/5

Store itself was very good, nice, big and modern ASDA. Car park is just way too small for the size of the shop and considering what else is around here as well.

Helen D.

1/5

The C&C service is appalling. The lockers are always broken so you have to queue up at customer service. Then they have to repeatedly tannoy for someone to get your shopping for you which this week took over 15 minutes. Then it's all loose in totes and you have to bend down and get it all out and into a trolley. Items were squashed underneath heavy items and then your trolley gets jammed on the magnetic barriers at the exit because you haven't been through a till to deactivate it. It's an absolute nightmare and I've decided I'm never using this service again.

Nikki L.

1/5

Self service checkouts don't work properly but its not their fault, just technology! Was asked to check with my bank to see if funds had gone out. That would not be helpful if I was an elderly person with no smartphone.
Changing rooms unkempt and grubby.
Staff calling customers 'lovely ' in a patronising tone. Are these people trained in customer service at all

Jueann R.

1/5

I went to take an amazon parcel back twice 1st time 3 staff were trying to figure out how to work the machines and labels. Waited half hour and took parcel amd left went back yesterday and they took my parcel but told me to take it out of the box as it won't fit into their post bags what a joke never had to do that. Then today had a delivery wasn't told any substitute until I unpacked. The staff in there are unreal at packing shopping because I ordered a brush and pan set I got a scrubbing brush? if its not there don't put anything in. Asda please you need to train your staff better and the website is rubbish can't chat to anyone or email either . What a joke

S L.

1/5

In here now. Toilets absolutely reek. Not of pee or crap, but some unknown vile stench. Pretty poor for 08.20am. Empty soap dispensers. There used to be a list of when it was last cleaned on the back of the door, but that has been removed. Standards slipping...the new normal for Asda Westbrook. One good thing, no miserable accordion music from the waster outside this morning, he must not be out of bed yet.

Matt S.

1/5

Mens toilets were disgusting, no soap in any of the dispensers and general lack of cleaning elsewhere. You cannot tell me that the soap run out since the last cleaning whenever that was. Makes you question whether the staff wash their hands.

Andrew B.

2/5

Too busy. The whole place has the feel of somewhere where noone really cares. The car park is controlled by one of those greedy car park operators so park here and shop here at your own risk.