Empingham Medical Centre - Oakham

Address: 37 Main St, Empingham, Oakham LE15 8PR, United Kingdom.
Phone: 1780460202.
Website: empinghammedicalcentre.co.uk
Specialties: Public medical center.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible restroom, Restroom.
Opinions: This company has 44 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of Empingham Medical Centre

☎️1780460202

⏰ Open Hours of Empingham Medical Centre

Monday: 8 AM–6:30 PM
Tuesday: 8 AM–6:30 PM
Wednesday: 8 AM–6:30 PM
Thursday: 8 AM–6:30 PM
Friday: 8 AM–6:30 PM
Saturday: Closed
Sunday: Closed

Overview of Empingham Medical Centre

Empingham Medical Centre, located at 37 Main St, Empingham, Oakham LE15 8PR, United Kingdom, is a key healthcare facility serving the local community. The centre operates under the supervision of a public medical center, offering a range of medical services to its patients. For those in need of medical attention, the contact number is 1780460202, ensuring easy access for consultations and inquiries.

Facilities and Accessibility

The medical centre prides itself on being fully wheelchair accessible, ensuring that all patients, regardless of mobility, can receive the care they need without barriers. This includes a wheelchair accessible entrance, a designated wheelchair accessible parking lot, and restrooms that cater to everyone's convenience. These features make it an inclusive space for everyone in the Empingham area.

Specialities and Services

As a public medical center, Empingham Medical Centre covers a broad spectrum of medical specialties. Although specific services are not detailed in the provided information, the center likely offers primary care, basic surgeries, and consultations, fulfilling the basic medical needs of the community. The availability of these services is a testament to its role as a vital healthcare hub in the region.

Patient Feedback and Reviews

Patient experiences at Empingham Medical Centre have been mixed, with an average rating of 3.4/5 based on 44 reviews on Google My Business. Some feedback highlights the need for improvements in the appointment system, noting delays and the lack of apology when appointments run late. This suggests areas where the centre could enhance patient satisfaction. However, others appreciate the centre's commitment to accessibility and its welcoming environment for those requiring extra time during their visits.

Recommendations for Potential Visitors

For anyone considering a visit to Empingham Medical Centre, it's advisable to plan ahead. Given the occasional delays in appointments, arriving well before your scheduled time is recommended to avoid any last-minute stress. Additionally, bringing a good book or engaging in some light reading can make the wait more bearable. The centre's commitment to accessibility is commendable, making it a convenient choice for those with mobility issues.

Final Recommendation

Despite the minor operational hiccups noted by some patients, Empingham Medical Centre remains a crucial and accessible healthcare option for the Empingham community. For those seeking medical advice or who require healthcare services, reaching out through their website empinghammedicalcentre.co.uk could provide further assistance. Their dedication to providing care in an inclusive environment, coupled with the convenience of their accessible facilities, makes them worth considering. If you're in Empingham or visiting, don't hesitate to contact them to schedule an appointment or seek information about their services.

👍 Reviews of Empingham Medical Centre

R T.

3/5

I'd advise the appointment system should be reviewed; I turned up at my advised appointment time, which was confirmed in a text message. When I raised that I've been waiting for about 35 mins (I understand appointments can take long, held back on going to reception), I was told my appointment was not until another 40mins. No apologies, but was offered another slot later that day (where I had to wait for another 20 mins). It caused disruption at my work, anyone visiting the surgery please prepare with ample time to spare & with a good read while you're waiting.

Hugh

5/5

Given the massive pressures on the whole NHS , I feel blessed to have been registered at this lovely village surgery. From nurses to Doctors and Patient care team, they have been kind and professional. The patient also has a role in this relationship, something too many forget.

Chloe S.

5/5

I have used this surgery practice for two years and can't fault a thing. The staff are exceptionally fantastic and well mannered and polite. I think they deserve more credit for the hard work they do each day. They really go above and beyond for their patients.

Karin H.

3/5

I have just spoken to a very curt and rude receptionist. I will not name her on here but I have had problems with her before.
It seems that she thinks she is medically trained and can decide for herself whether my medical issue is urgent or not. When offered an appointment 3 weeks away I queried it and was asked very bluntly whether I wanted it or not!!
The other receptionists are most helpful and caring but unfortunately this particular person does not seem to be up to the stressful nature of the job.

Alan E.

5/5

A great team doing their very best. Nice people. Difficulty getting an appointment sometimes, but isn’t that the case with every surgery!

Donna B.

1/5

It’s not that the staff and everyone is not respectful, but the new system of getting an appointment is not fit for purpose. Just waited 30 minutes on the phone to get an appointment to be told I can have one but they cannot give me a time, it will be between 9am and 6pm. What about my work and my important meetings I have scheduled in. As a life coach I can’t just drop people off my schedule for the whole day this has an emotional and financial impact as I work for myself.

This is totally unacceptable that we as the public who rely on this essential service are to be treated in this way. I am not one to complain but something should be said and it is time we all spoke out

Loz B.

1/5

Several times I have experienced horrendous service from reception. Rude and curt. It seems to mainly be the one person, there is a couple that are really lovely but me and family members seem to get the rude one. I originally went in to complain and realised they were in a high up position so I didn’t bother. Today my daughter called to get an appointment. She is very anxious and took her a lot to call. She did so well. She called only for the receptionist to be rude and have a conversation with other people whilst on the phone. My daughter spent the time explaining why she wanted the appointment as she was asked, only for the receptionist’s to carry on the conversation with their colleagues. My daughter had to ask several times for an appointment, was told she could have a student appointment, she said she didn’t understand what that is, then was treated like she was stupid because she didn’t know what it was. She then asked for a doctor appointment and the receptionist then asked her again what the appointment was for! Why are people being treated like this!

Claire L.

1/5

Great doctors if you can actually get an appointment. Just called and can’t get a ‘non emergency’ appointment out of school hours for a child for more than a month. Standard appointments for for w/b 27 May released today at 2pm but all gone by 4 (earliest I am able to call). Can’t book next available appointment in the w/b 3rd July (we are currently just in April) until they are released next Tuesday at 2 (again when I won’t be able to call being in class) and will have to hope there’s something left when I’m able to call. Why can I not just book the next available appointment even if it is two months away?