T&T Auctions Ltd - Tunbridge Wells

Neil W.

We took an USA stamp collection in for a valuation. It included some cancelled stamps, plus some cards and documents - one signed by a US president. They belonged to my American partner who has lived in the UK for decades. We were not sure if there was much value but there was a wide variety of stamps well presented and we believed there was probably some value in the collection. After approximately 3-4 weeks the lady contacted us to tell us that they are not specialists in US stamps! We’d told them so on the telephone so we we’re quite surprised to hear that. How much expertise do they have then if they can’t value US stamps either themselves or with a US partner?. However we were shocked when the lady then suggested that they would “donate them to charity” - if we so wished! So they could not value them specifically, but were happy to assume that they were pretty much worthless. This is terrible practice, frankly and we were less than happy. We have many family contacts in the US so we shall take them there for revaluation by appropriate experts. N

Franco J.

Great service - Jim was so helpful valuing and selling my late father's coin collection - The staff at the auction were very professional and me and my family were more than happy with the smoothness of the process and the prices realised.. Would definatley use again or recommend.

Ivan N.

Such a terrible service!
Firstly we brought my father’s old stamp collection for evaluation - it took them a month only to get back to me saying that they are looking for more expensive items. Then they’ve asked me if I want it back or should they give it away?
Secondly we had to book another appointment only to collect back our collection. On the day of collection there was a terrible traffic and we were running behind with 10-15 min. They literally called us 4 times to ask us if we are coming?
When we collected our stamps back, the lady who was so arrogant and inpatient on the phone, locked everything and went home - it was not even 5pm on a weekday and she was rushing us on the phone, so she can go home earlier!
Such a joke. Please avoid!!!!!!

David S.

One of the best auction houses I've ever had the pleasure of dealing with!

Jim, Claudia & Rachel have always made be feel welcome & nothing has ever been too much trouble.

Asko H.

I bought old Stanley Gibbons British Empire stamp albums at an auction. Shipping to Finland was fast, the albums were in a really good condition for their age and the content was as described. I´m very pleased, many thanks, 5 stars!

valerie P.

I met Rachel today, she was very helpful....

sally K.

It took us nearly 2 hours to drive to this auction and they gave us less than 5 minutes of their time. We have done our research and know fully well what our stamps are worth and this auction immediately disregarded the whole collection as worthless and they didn’t even check them. He literally stood us by the door and didn’t even bother opening the book of stamps, we had to do it and he just stood there saying worthless, how can he judge without even having a closer look. It was very awkward and We felt unwelcome and regret visiting. We’ve heard bad reviews about them but dismissed it.. now we agree!

John V.

T&T Auctions sold some low priced items for us on the 30th April 2021. They appeared competent and professional and we were aware that 40 working days would elapse before we were paid for these items. Despite two or three request for the money we are owed we still have not been paid. It is now 75 working days since the sale took place. They say payment will be made as soon as it is "practicable" - what does that mean ? If you want to be paid in a timely manner for your goods - I strongly recomend that you DON'T use T&T Auctions