Cash Generator Rotherham | The Buy and Sell Store - Rotherham

Paul H.

Excellent customer service and helpful advice led me to my new phone purchase. Was an excellent deal and a very good price. Mark was particularly helpful in choosing the phone. Would highly recommend.

Mark W.

Lovely staff especially the big guy with glasses on sales very helpful and friendly. My Google pixel pro buds are great at a great price

Kirsty S.

The Store Manager (Richard) is always willing to help and go the extra mile to make his customers happy, and is always professional and welcoming.

The Assistant Manager (Liam) is quite but works hard and eager to help customers and is always welcoming and happy to answer any questions about products.

Kasper, is always helping customers and always there to answer any question about any products and always welcoming.

Cash generator Rotherham, is definitely the place to go for the best price on any unwanted items or the best deals on items. Three awesome guys. Keep up the hard work boys.

Liam B.

Loved my assassin's creed switch game, and everyone's really friendly

sean D.

I went there to buy a google pixel 3 and when they took it to the till they noticed the back was coming away from the phone and was previously glued down then they asked if I still wanted the phone at the same price but they will glue it down first. I wonder if they will tell the next customer who wants it it’s been glued together? I doubt it. Scammers.

Scott C.

Staff really helpful and payment given promptly after goods checked.
Unfortunately I did not get the gentleman named that served us this morning but it was 10am and he was working on the buying counter.
Perfect customer service.

Wojciech S.

I purchased a laptop on April 2022 . A few months later the screen developed a fault. Please note the laptop was still under the warranty.
At first the shop denied that they had any responsibility and told me to repair it at my own cost.

Clearly the store has shown that any warranty claims are purely upon their description, essentially meaning a warranty is meaningless and not a legal obligation as described by Consumer act right 2015.
It seems they don't believe they are obliged to follow the law or offer appropriate customer service to their customers; they can do whatever they want.
Without any proof on their side they rejected an independent report regarding the nature of the fault. After their assessment they shipped faulty items back to me and closed the case at their end.

The Rotherham shop has failed to respond to my query to a satisfactory level, making me pay for repair and all the additional expenses.

The shop has hidden itself behind its own interpretation of the Consumer Rights Act.
They don't have responsibility for "after sale care" and accused me of causing damage which is a false not to mention convenient. It is also totally contrary to the investigation carried out by an independent expert.

I offered the shop a number of chances to rectify the situation, however they failed to do so.

Rot W.

A great shop with very friendly and helpful staff at The Rotherham shop South Yorkshire

Used them for selling and buybacks and been quality services all round

Highly recommend

Keep up the good work

Thanks again

Dean