Hays Travel Preston St George's Shopping Centre - Preston

Address: St George's Shopping Centre, 28 Fishergate, Preston PR1 2NR, United Kingdom.
Phone: 1772915017.
Website: haystravel.co.uk
Specialties: Travel agency, Currency exchange service.
Other points of interest: Identifies as women-owned, On-site services, Language assistance, Wheelchair-accessible entrance, LGBTQ+ friendly, Transgender safe space, Credit cards, Debit cards, NFC mobile payments, Paid multi-storey car park.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Hays Travel Preston St George's Shopping Centre

Hays Travel Preston St George's Shopping Centre St George's Shopping Centre, 28 Fishergate, Preston PR1 2NR, United Kingdom

⏰ Open Hours of Hays Travel Preston St George's Shopping Centre

  • Monday: 9:15 am–5:30 pm
  • Tuesday: 9:15 am–5:30 pm
  • Wednesday: 9:15 am–5:30 pm
  • Thursday: 9:15 am–5:30 pm
  • Friday: 9:15 am–5:30 pm
  • Saturday: 9:15 am–5 pm
  • Sunday: 11 am–4 pm

Hays Travel Preston St George's Shopping Centre

Located within the bustling St George's Shopping Centre in Preston, England, Hays Travel offers comprehensive travel solutions to customers seeking holidays, tours, and financial services. This branch stands out as a reliable travel agency known for its personalized assistance and extensive range of offerings.

Branch Location and Facilities

The branch is conveniently situated at 28 Fishergate, Preston PR1 2NR, making it easily accessible to shoppers and local residents alike. Its location within the popular St George's Shopping Centre provides ample foot traffic and visibility. The premises features modern facilities including a dedicated currency exchange service counter, comfortable customer seating areas, and transparent service counters allowing customers to observe the exchange process. The branch benefits from the mall's amenities including accessible elevators, restrooms, and customer service desks throughout the shopping center.

Core Services Offered

Hays Travel specializes in providing comprehensive travel solutions including flight bookings, accommodation packages, guided tours, and car rental services. Their currency exchange facility offers competitive rates for various international currencies, making them an ideal destination for travelers needing foreign exchange before their trips. The team possesses extensive knowledge of destinations worldwide, providing tailored recommendations based on individual preferences, budgets, and travel dates. Customers can explore both traditional package holidays and flexible 'do-it-yourself' options, receiving expert guidance throughout the planning process.

Customer Support and Consultation

One of the distinguishing features of this branch is its emphasis on personalized customer service. Staff members provide attentive consultations, taking the time to understand individual travel requirements and preferences. This approach enables them to create customized travel itineraries that align perfectly with customer expectations. Whether seeking family-friendly resorts, adventure destinations, or luxury experiences, customers receive thoughtful recommendations supported by detailed information about each option.

Currency Exchange Services

The on-site currency exchange service operates with efficiency and competitive rates. Customers can exchange a wide selection of major world currencies, receiving transparent pricing with no hidden fees. The facility processes transactions quickly, making it an ideal stop before departing for international travel. The team provides guidance on obtaining the optimal amount of foreign currency while considering current travel needs and potential savings through forward booking options.

Business Features and Accessibility

The Preston St George Centre branch demonstrates a commitment to inclusivity and accessibility. The premises features a wheelchair-accessible entrance with ramp access, ensuring convenient entry for all customers. The internal layout allows for easy navigation, with clear signage directing customers to the travel services counter. Staff members are trained to assist customers with special needs, providing attentive support throughout their travel planning journey.

Inclusive Environment

This branch identifies as a women-owned business, reflecting a commitment to diverse leadership and customer service approaches. The establishment explicitly welcomes and supports the LGBTQ+ community, creating an inclusive environment for all customers. These aspects, combined with multilingual staff support, position Hays Travel Preston as a welcoming establishment catering to diverse clientele from the Preston area and beyond.

The branch accepts multiple payment methods including major credit cards, debit cards, and supports NFC mobile payments for convenient transactions. These options provide flexibility for customers with varying financial preferences and technological capabilities.

Customer Feedback and Reputation

This Preston branch has accumulated a positive reputation based on customer reviews, achieving an average rating of 4.3 out of 5 stars from 25 Google My Business reviews. Customers consistently praise the knowledgeable staff who provide exceptional service tailored to individual needs. Many testimonials highlight how travel consultants like Nathan deliver personalized recommendations that exceed expectations, often helping customers discover destinations that perfectly match their preferences.

Testimonial Highlights

Recent reviews emphasize the outstanding customer service provided by staff members who demonstrate deep expertise in travel planning. One customer appreciates how consultants go above and beyond standard service, offering valuable advice and follow-up support long after initial bookings are completed. The quality of service received has led to repeat business, with customers returning to the same travel consultant for multiple holidays. This pattern of satisfaction underscores the branch's reputation for reliability and attentive service delivery.

Local Context and Shopping Center Location

Situated within the vibrant St George's Shopping Centre, this branch benefits from a strategic location amidst a variety of retail outlets, restaurants, and entertainment options. Customers can conveniently combine their travel planning visit with shopping activities throughout the mall. The center provides covered walkways connecting the branch to other parts of Preston, enhancing accessibility during inclement weather. This prime location positions Hays Travel as a natural service provider within the local community.

Travel Planning Assistance

For customers seeking comprehensive travel planning assistance, this branch offers valuable expertise. Whether researching destinations, comparing package deals, or requiring last-minute travel arrangements, the knowledgeable team provides informed guidance. The physical presence allows customers to discuss their travel requirements face-to-face, addressing concerns and customizing options before finalizing bookings. This personalized approach complements the detailed information available through the company's website.

Practical Information for Visitors

Reaching the Preston branch is straightforward, with public transportation options readily available in the Fishergate area. The center features a paid multi-storey car park with visitor parking provisions, providing convenient storage for personal vehicles. The establishment accepts all major credit and debit cards, offering flexible payment options for customers. For those requiring assistance with language barriers, the multilingual support team can facilitate communication in various languages.

Business Hours and Contact Details

While specific operating hours may vary, the branch typically aligns with standard business hours Monday through Saturday. Customers are encouraged to verify current hours before visiting, especially during holiday periods or seasonal changes. The dedicated phone line provides direct customer support for inquiries, while the website offers comprehensive information about travel options and services available. The branch maintains a professional online presence through haystravel.co.uk, allowing customers to explore offerings and make bookings online for convenience.

👍 Reviews of Hays Travel Preston St George's Shopping Centre

Hays Travel Preston St George's Shopping Centre - Preston
Lance
5/5

Outstanding customer service and support from Nathan, we were very impressed. His knowledge and advice proved invaluable in helping us achieve the very best holiday based on our own thoughts and ideas. You don’t get that online! We have already booked another holiday with Nathan’s help and assistance and we are so appreciative of how he goes ‘the extra mile’ to provide such quality service. Excellent follow up service too for help with recommendations and advice. We cannot recommend him highly enough.

Hays Travel Preston St George's Shopping Centre - Preston
Christopher D.
5/5

Excellent and helpful assistance from Aidan, Sophie and Steph. Really appreciated and strongly recommended. I've booked a holiday here before and would book again. Now I look forward to Italy in September. Thanks again Hay"s in Preston St George's mall. 21/5/25 Chris

Hays Travel Preston St George's Shopping Centre - Preston
Katrina M.
5/5

Cannot fault the service here. Used the fishergate branch previous and got extremely poor service. This branch was taken over by hay's shortly after Thomas Cook went bust and yes we had been stung. Dan Sophie and team are fantastic. Go above and beyond just back from a lady minute holiday to Turkey that was price matched. We got great seats on the plane and assistance at Manchester airport sadly tui let us down on return. I 100% recommend hays Preston

Hays Travel Preston St George's Shopping Centre - Preston
Dave B. C.
5/5

Hays Travel make booking holidays easy.
Excellent service completely stress free.
My latest holiday I booked while at work. It's so easy.
All the Preston staff are fantastic and very professional. A massive thank you to wonderful Amelia who managed yet again to sort out a dream holiday fo me. A remarkable achievement as admittedly I am a totally chaotic clutz .

Hays Travel Preston St George's Shopping Centre - Preston
chriscoll29
5/5

This was my second booking with Hayes Travel and once again the customer service was outstanding the young lady called Amelia was fantastic see you next time and thank you once again Chris.

Hays Travel Preston St George's Shopping Centre - Preston
Sharon J.
1/5

My husband and I booked our trip with Book in Style, Preston in August 2019 departing for Florida on 18 May this year. Had I reviewed then I would have given them 5 stars for the excellent service. But because of COVID-19 I started emailing on 23 April, assuming we couldn’t travel, and I had a response saying they were waiting till 1 May for more Government information and that they were working through bookings in date order. Since then we have tried ringing (unable to leave a message and told to email) and sent numerous emails but have got no response at all regarding our options. I WOULD have recommended them back in August - but not now. I do appreciate that staff have been furloughed but I was under the impression someone was checking emails and letting people know their options. Now I just want my refund!

Hays Travel Preston St George's Shopping Centre - Preston
Donna C.
5/5

Booked with book in style for my honeymoon in mexico. Top class service especially the manager scott very helpful and went above and beyond to help as I had booked with thomas cook. And was panicking he sorted everything out for us. And put my mind at rest would highly recommend this travel agent enough.

Hays Travel Preston St George's Shopping Centre - Preston
Lisa T.
1/5

I have had my holiday cancelled but Book in style haven’t informed me of this I found out from a 3rd party. They will not take calls and will not respond to emails. I know that this is difficult time. But they are a joke. Will not book with them again

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